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Re: Water will not stop filling tub.
The problem is that your pressure switch is not working properly. if you take the screws out of the back of the head you will find the pressure switch. first unplug the washer then undo the hose from pressure switch. blow trew the hose, then blow into the pressure switch if you hear the pressure switch click then re assemble and try again put on small load and watch if fills almost to the top or over flows replace pressure switch
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The problem is simple and easy to fix. Your washer has a tubing which runs from the base of the tub to the water pressure switch. It might have vibrated loose from the switch, or their can be some sediment in the tub. Blow out the tubing and reattach it securely to the switch and pump out the water in the tub. Then try it again. I wrote an article about this: Help my washer is overflowing !!!
If the water keeps filling with the unit unplugged you have a bad water valve(or low house pressure) If the unit does stop filling when unplugged you have a plugged pressure hose to the pressure switch or a bad pressure switch. To access you peel back the front emblem to remove a screw in the center. This allows you to raise the top to check the pressure hose. You can also find the end of the hose at the control panel to blow through it, should be clear when tub is empty of water. A hole in the pressure hose would also cause flooding. This hose connects from the bottom of the outer tub to the pressure switch in the console to control the water level in the tub. Unit will not turn on drain pump if it does not sense water in the tub...... good luck......
this is either the front seal that goes from the outer tub to the front of the washer or a hole in the outer tub itself or one of the hoses underneath the seal and the hoses are easiest to check you can take a cup of water and slowly pour it into the front seal. take care not to overfill it to where it spills into the tub and see if you are getting water on your floor from that. the hoses tip the washer up onto its back and look at them from the bottom for any cracking etc. the tub itself can only rust out on some of the neptune models or on others is plastic and can get punctured. just have to look for damage with a light and a mirror.
be sure the rubber hose runnig from the water level switch to the tub is conected on both ends if not conected to the tub the water will come out the hole the hose is supposed to be conected to and it want stop filling.
with a stiff putty knife you can releace the clips one on each side to lift the top two screws hold the front on fill the machine and advance throught the cycles to see where the water is coming from checkthe hose between the tub and pump with a flash light look between the top of the gear case ( transmition) and the bottom of the tub for water leak if there you need a new transmition and seal kit you are looking at about 200- 250 in parts hopefuly it will be the hose between the tub and pup the is less than 50
Easy fix. Do this: Remove the rubber tube coming from the bottom of the tub up to the water level switch right there at the switch itself. Blow through it to remove the sediment in the bottom of the tub so that air pressure from tub to switch will be kosher. Put the hose back on the water level switch tight and pump out any water in the machine. Retry
I had the same problem. My whole basement flooded. Inside the back (you can see it thru a small hole 1/2 way up on right) a small white hose connects to the water shut off collection area. This hose carries the water from the tub to the collection area and tells the machine to cut off for the size of load selected. Mine had come undone and so the machine could not sense it was full and the water poured all out the bottom. I simply removed the small gray panel at the bottom on the back and reached up inside to reconnect.