Question about Brother IntelliFAX 1270E Plain Paper Fax

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I have brother all in one 420cn. Can send fax but cant recive fax

Had at&t and no problems with fax. I Changed to comcast digital and @ first fax didn;t work at all. After they sent a tech I can send but not receive. I was told that I need a digital fax machine which doesn;t make sence

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There are no digital fax machines. You need an analog phone line for your machine to work reliably.

Posted on Feb 25, 2009

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I have an mfc240c fax. i just changed to comcast and now i can only send and not receive. comcast says it's not their problem,and they don't work on fax machines. however, it was working just fine...


well, comcast is digital transmission whereas fax machines are analog. you can try to change the transmission mode/speed which sometimes helps. press "menu" "2" "0" "2", use your down/up arrows to change from "normal" to "basic", then press "menu" again to make setting take effect. press stop key once or twice to return to normal display. fax machines are only reliable on analog lines. so if problem persists, only option left is to have a dedicated analog line run for your fax.

hth and good luck,
razors

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Make sure the telephone wire is plugged into the line jack (not ext jack) and should go straight to the wall, without splitters or extensions. If you still cannot send a fax, try another wire or jack

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can you copy? If you can't copy then the light has probably failed on the fax reader, or you may be putting the fax in the wrong way round!
If copying works, then check that it is picking up a line and sending, if you lift a phone whilst the fax is being sent you should hear a sort of musical digital tone sound (for perhaps half a minute).

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I HAVE A BROTJERS 770 AMD ALL I DONE WAS GET A 2 SPACE TELE JACK AND PLUG IT INTO MY MODEM FROM COMCAST AND PLUG MY PHONE AND FAX INTO IT AND CAN RECEIVE AND SEND

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I get calls all the time about fax issues. I work for Comcast and have guided people to the right answers about third party devices. We use a digital connection. Analog is a dying medium. Most calls are concerning HP and Brother but I know others fax machines have had problems too. The new HP machines have a digital setting. HP is aware of digital issues and can help you. It is unfortunate that old fax machines are not digital but a new fax is inexpensive if you wish to buy one. Analog takes up too much space. An example: Six digital television channels can fit in the same space (bandwidth) as one analog. That is why the FCC mandated the change. The same goes for phone lines. I Google almost every problem concerning fax machines and if you go past all the upset comments you will get to the comments that offer remedy. I also wanted everyone to know that a second, no frills fax line from Comcast is very inexpensive and our way of offering a dedicated fax line intead of a distinctive ring fax option.

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