Question about Dell Dimension 5150 (DIM515MIN) PC Desktop

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When I plug in ANY usb device, the computer freezes

And I have to turn it off at the switch to reset

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  • tjkterrific Feb 27, 2009

    Thanks, Guys!



    I know I didn't give you much info but this sounds like something I've heard before.



    To answer your earlier questions, I check the Device Manager and everything looked good (at least the system said it was all good).



    Yes, it did it with the two USBs in front and even the ones in the back. The device I was trying to run when it started freezing was a simple Tekstor MP3 player. Later, when I tried to sync my Handspring Visor using the sync cradle (which I had run many times before), none of the USB ports would work at all.



    So I'll try what you've suggested. I did try ot update the BIOS, but I think it said my BIOS was current. But I didn't unplug everything, so we'll see.



    Thanks again.



    Tom

  • Chinmay patil
    Chinmay patil May 11, 2010

    Hi,
    Does this happen when you connect USB device to any USB port on your machine or a particular USB port ?

    also check if there any yellow exclamation marks next to the USB controllers in 'Device Manager' ?

    [rt-click on My Computer -> properties-> hardware-> device manager->
    click the + sign next to where it says 'universal serial bus
    controllers']

    Thanks


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Disconnect all external devices except the keyboard, monitor, mouse and network.

download a bios update from the dell support site. Update the bios, allow it to reboot. After you reboot, go back to the dell support site and download the latest chipset drivers for your system.

After you reboot one last time, that should do the trick.

Posted on Feb 27, 2009

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Failed to boot at checkpoint PnP6


PNP6

PNP means PLUG N PLAY = USB device thats hooked up in the computer. remove all usb devices on the computer and one by one start reconnecting the usb devices and turning the computer off and on as you connect each one.. This will sometimes happen if you have any external hard drive that connects usb or any usb devices that you recently connected.Also inspect your usb outlet on your computer to make sure they are not bent or broken.
hope that helps

Aug 20, 2013 | Dell OptiPlex GX270 PC Desktop

2 Answers

Keyboard stopped working


http://www.ascendtech.us/emachines-kb-0705-ps-2-keyboard-black_i_kbdemkb0705bps2.aspx

Things I see here.
1) The second Keyboard you plugged wasn't any good either.

2) The PS/2 port for your keyboard on your motherboard, isn't any good anymore.
Computer off, plug it into the Mouse PS/2 port, and use a USB mouse.
BIOS will reset the I/O address for that PS/2 port, and set it for the Keyboard, when the computer is turned back on.

You may have to;
A) Turn the computer off
B) Unplug from power.

C) Press the Power On button in, and hold it in for a count of 10 seconds. Let go of the Power On button. Do this same procedure two more times.

What you are doing is draining residual power, clearing CMOS Error Codes, and resetting BIOS back to the factory default settings.

Keyboard plugged in, USB mouse plugged in, plug the computer back into power. WAIT 1 minute, turn the computer on.

Still no?
Motherboard replacement.

You didn't unplug the old Keyboard, WITH the computer on, and plug the new Keyboard in, did you? It isn't a hot-swap device. The computer must be off when unplugging a mouse, or keyboard.

For additional questions please post in a Comment.
Regards,
joecoolvette

May 28, 2012 | PC Desktops

1 Answer

Well I was on my computer trying to finish my paper due for school and I saved my paper to my computer first then I wanted to plug in my usb so that I could save it to my usb and take it to school the next...


Sounds like there may have been a virus on the USB drive..
OR when you inserted the USB drive it shorted the usb port.
Can you boot into safe mode (F8)?
Can you get a windows disk to boot?
Please get back intouch if you can boot up either way.
If you cant, you may need to be looking for a repair shop

Aug 02, 2010 | Gateway GT5252 PC Desktop

1 Answer

Machine freeze up randomly. Must do a hard shutdown. Seems like a motherboard failure


Freezes and crashes are generally caused by some sort of instability in the computer system.

The following is a list of specific problems that can cause instability along with what to check when troubleshooting each.
Viruses can cause instability.
Run a virus check on the computer to look for a possible virus.

Conflicts can cause instability.
Check the Windows Device Manager to see if there are any yellow exclamation marks or red Xs beside the listings for device classifications. If there are, contact Tech Support.

Buggy or damaged software applications can cause instability.
If the system is less stable when certain software programs are running, shut down those programs and see if the problem continues to occur. If the problems stop, chances are that those software programs are causing the problems.

Buggy, outdated, or conflicting drivers can cause instability.
Check manufacturer web sites for updated device drivers for the various devices installed on the computer system, such as: printer drivers, modem drivers, video drivers, sound drivers, USB device drivers, etc.
Update one driver at a time and see if the system stabilizes. If this doesn't work, it may be a hardware problem, so contact Tech Support.

AC problems can cause instability.
Check to see if the computer system is plugged into an overloaded outlet.
Make sure the computer system is plugged into a surge suppressor.

The installation of new devices can cause instability.
There are three typical symptoms that point to this problem:
The computer system fails to boot, freezes during a boot, or freezes during an operation for no apparent reason.
The system fails to recognize the newly installed device.
One or more software applications fail to function as expected after an upgrade.

Hardware failure can cause freezes

Fan failure, cpu failure, memory failure, could be also a cause of freezing.

Keep track of the hardware and software that is added to a computer.
The addition of new hardware and software can often cause problems to occur.

Nov 07, 2008 | PC Desktops

1 Answer

Need instructions for eGo portable hard drive. This shold ave come wit th purchase but did not.


there's no much need for instructions.
you just plug the hd into a USB port avaliable in your computer. the operating system should be able to recognize it a few seconds after you have plugged the hd into the usb port.

some hd may require for 2 usb to be connected to the computer for the computer to see it.. usually they come with a "y" usb cord. one goes to the hd and 2 usb type a cord go to 2 usb ports on the computer

to check to make sure the computer sees the hd. go into my computer and check if a removable storage device has appear.

also check your hd is on, some external hd may have switch to turn them on.
also check if your hd requires external power if it does it should come with a power connector that needs to be connected and plugged into the power outlet for it to work.

post your finding if you need more help.

Oct 14, 2008 | PC Desktops

1 Answer

When i plug any usb device to the system it freezes


There are two way connect the usb device in the cpu that means front and back side of the cpu. Most of the front usb are not connect well. So you can connect it to the back side of the cpu.

If the problem comes again when connect it to the back panel of the cpu again it freeze. then you can reintall the usb device driver.that you got form the motherboard cd.

Apr 30, 2008 | PC Desktops

1 Answer

When i connect my hard drive to my laptop the baloon comes up saying that usb device is unrecognized.


SYMPTOMS: loadTOCNode(1, 'symptoms'When you plug a USB device into a Windows XP-based computer immediately after the computer comes out of standby (S3) or hibernate (S4), the computer may not recognize the USB device. When this issue occurs, the USB device may be listed in Device Manager as an unknown device, and you may receive the following warning message:
To work around this issue, use one of the following methods:
Method 1 loadTOCNode(2, 'workaround'); After the computer comes out of S3 or S4, wait five to ten seconds before you plug the USB device into the computer or hub.
Method 2 loadTOCNode(2, 'workaround');After the computer comes out of S3 or S4, unplug the USB device, and then plug the device back into the computer or hub.
Method 2 loadTOCNode(2, 'workaround');After the computer comes out of S3 or S4, unplug the USB device, and then plug the device back into the computer or hub.
Method 4 loadTOCNode(2, 'workaround'); Disable power management of the USB hub.

Note If you perform the following procedure, you may also reduce the battery life on a portable computer.

To disable power management on the USB hub, follow these steps: 1. Click Start, click Run, type devmgmt.msc, and then click OK. 2. Expand the Universal Serial Bus controllers node, and then follow these steps for each USB Root Hub that is listed: a. Right-click the USB Root Hub, and then click Properties. b. Click the Power Management tab. c. Click to clear the Allow the computer to turn off this device to save power check box, and then click OK.-------------------------------------------
Please let me know your feed-back.

Thanks
dilipbagdi
Technical Associate

Apr 29, 2008 | PC Desktops

1 Answer

Front usb freeze computer


Update sp2 to sp3 link
Download everest home from this link, run the program, click on motherboard then chipset, ID the northbridge and check for updates (google it) This should update all usb controllers and hubs to eliminate the "freeze".

Mar 27, 2008 | Dell Dimension 4600 PC Desktop

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