Question about Acer Aspire 6920 Notebook PC

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Crystal eye webcam for acer aspire 6920G says camera not found

When i click the crystal eye webcam icon on my desktop it says "camera cannot be found"

i have no idea what to do

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  • paintballerd Feb 26, 2009

    alrite so i opened up device manager an opened everything up an there was no yellow exclamation points

  • paintballerd Mar 01, 2009

    k so first i had vers. 2.0.5 on my comp and this other version also that i got from the acer website so then i uninstalled both crystal eye webcam versions so now i had none... then i installed that one u said and when i click the webcam thing it still says camera not found

  • paintballerd Mar 08, 2009

    any one help?

  • Anonymous Apr 22, 2009

    at first i had no webcam at all, so i went to acer.com and instaled the drivers for it, now it comes up as no camera found. i had exactly the same laptop before but broke the screen, i had no probs with that one and now i have a new one and have this problem.

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Hey, I had the same problem, I've got an Acer Aspire 6920 and I swapped out Vista that was on it for Windows XP

I went to the link you posted but it just goes to acer.com
so I figured I'd try something

if you go to acer aspire 6920 drivers, you can only pick Vista and Windows 7, and not Windows XP

instead, pick 6530 drivers (older acer) and pick the Bison driver:
http://global-download.acer.com/GDFiles/Driver/Camera/CCD_Suyin_2.0.8.3.zip?acerid=633639858186446758&Step1=Notebook&Step2=Aspire&Step3=Aspire%206530&OS=V10&LC=en&BC=Acer&SC=PA_7

Install it (with or without installing the previous Crystal eye, doesn't matter, and it will work properly

Posted on Jun 14, 2010

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Open the device manager and check to see if there are any yellow exclimation points.

Let me know and we'll go from there.

Posted on Feb 25, 2009

  • RescueTechLA
    RescueTechLA Feb 26, 2009

    Allright, no prob. Let's see if their is an updated driver for you device.

    Go ahead and download and install this file from Acer:

    http://www.acerpanam.com/synapse/forms/p...

    Hopefully this will fix your problem, Acer is REALLY bad about organizing their support site in an easy to use manner.

    Let me know what happens.

    Best of luck!


  • RescueTechLA
    RescueTechLA Mar 09, 2009

    A lot of people seem to have the same problem that you have. You might want to try posting your question again and note that you've already downloaded the latest software from Acer.

    I've never owned an Acer otherwise I'd know what the deal was right away.




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