Question about Kenmore Elite 45986 Front Load Washer

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Loose drum kenmore eliteHE4t

HE4t model #110.450874400,was showing SUDS cleaned out drain & filter,now drum has slipped back& wont spin without dropping,unit is 8 years old,no rust

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  • stevedthomps Feb 25, 2009

    there are 4shock absorbers & 2springs but it looks like the drum hasslipped back from the white/cream plastic surround at the front

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Sounds like a broken[ shock obsorber]there are two inside your machine if one or the two fail they will let the drum fall back, sorry but its a repair that would cost a lot of money?might be cheaper to replace machine hope this helps.adrian

Posted on Feb 25, 2009

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THE MACHINE RUNS VERY WELL QUIET UNTIL THE FINAL SPIN CYCLE THEN FROM THE BACK OF THE MACHINE THERE IS A SQUEAL THAT GETS LOADER AS THE SPEED PICKS UP


This may well be the drum drive belt in the back of the washing machine. This belt transfers drive from the motor to the drum for both wash cycles and spinning. If the belt is slipping slightly on the pulley then a squeal may well be heard on the spin cycle and will change in pitch as the speed of the drum increases. At lower speeds (wash cycles) the belt probably won't slip. I don't personally know of this model but there is usually a tension adjustment nut/bolt near the motor to tighten the belt and stop it slipping.

Dec 26, 2013 | Kenmore 3.8 cu. ft. HE4t Front Load Washer

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I keep getting either SUDS or the F35 code. I finally was able to get it to run so I ran it without detergent. Now I tried it again and it is back to SUDS again. Any ideas?


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when you put it on to drain can you hear a noise from the pump to show its working, if it wont drain it wont spin, if you can hear the pump then there is a blockage somewhere could be in the pump, filter, outlet hose or stanpipe

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1 Answer

Get error SUD and will not finish cycle


The Motor Control Unit senses a suds lock condition by analyzing the current draw on the drive motor. If "Sud" is displayed a potential Suds Lock is detected. This may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds.

Possible Causes / Procedure

• If too much detergent was used:
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- Run a Normal cycle without adding any detergent.

This should clear the unit of the excess detergent.

1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the drain pump, pressure switch, and Central Control Unit (CCU).
4. Check/clean drain pump filter of foreign objects.
5. Plug in washer or reconnect power.
6. Check drain pump.
7. Check the pressure switch.
8. Verify CCU operation by running a Diagnostic test or any cycle.

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3 Answers

Kenmore washer elite problem


Sud

SUDS LOCK (Overdose of detergent detected during the wash cycle)

The motor control unit senses a suds lock condition by analyzing the current draw on the drive motor. If “Sud” is displayed a potential suds lock is detected. This may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds.

Potential Causes

A. If too much detergent was used, run the unit through a Rinse/ Spin cycle then a Normal cycle without adding any detergent. This should clear the unit of the excess detergent.
B. Check the drain hose and make sure it is not plugged or kinked
C. Check Wire Harness connections to the Drain Pump, Pressure Switch, and Central Control Unit (CCU)
D. Check / Clean Drain Pump Filter of foreign objects
E. Check Drain Pump
F. Check the Pressure Switch
G. Check CCU

Replace failed component.

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3 Answers

Kenmore Elite HE4t washer won't spin


The motor controller board is likely bad.


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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1 Answer

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The "F02" error code is a slow drain error. If you have confirmed your dry lines are clear, you may have a drain pump that is either clogged, or is not working properly. The following link explains:

http://www.fixya.com/support/r615268-f02_error_code_whirlpool_duet_kenmore

It doesn't take much to damage the drain pump on these washers. If something is lodged in the pump for extended periods it could potentially damage the pump impeller or pump motor. The pump may SOUND like it is working, but it may not be pumping. If a good cleaning doesn't work, you may have to replace the drain pump. Replacements are available at searspartsdirect.com.

The "SUDS" error may be caused by a drain pump this is not working properly as well. If the pump gets air inside, it will begin to cavitate and can cause the "SUD" error to appear. Just to be sure, you can refer to this link as well:

http://www.fixya.com/support/r629564-suds_error_whirlpool_kenmore_front

If your washer is not draining properly, it will not spin, either. I think your spin problem may be directly associated to a drainage issue. Begin with a an inspection and cleaning (if required) of the drain pump. I suspect this may be the cause of all your symptoms.

I hope you find this information helpful. Please post back with any questions or comments you may have.

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http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

I have experienced on one occasion where the drain hose coming from the bottom of the wash tub was clogged. This, ironically, was from someone washing a rug that had a ton of sand and dirt in it. I had to remove this hose from the bottom of the wash tub and clean it out. I mention this just in case cleaning the drain pump is not enough.

I hope you find this information helpful. Reply back if you need further assistance.

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