a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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The VTech 6041 isn't an answering machine. If you have a separate answering machine connected to your phone line, please consult its documentation. If you're subscribed to a voicemail system provided by your telephone company, please contact them for instructions on accessing their voicemail system.
Alternatively, if you do have an answering machine connected to your phone, reply to this post and specify the make and model of your answering machine.
This come from a previous model than I have (mine is a ol5870), but seems to work for this one in retrieving messages from another phone.
Default access code is 0000 if you haven't changed it (but you should); when answering machine answer dial in the 4 digit code while the outgoing message is playing.
Once in dial 1,2, or 3 to play messages (mail box number I believe)
You can dial * for a help menu
4 Repeat a message 44 Ignores a message (message won't remote retrieve next call) 6 plays next message (skip to next) 7 Deletes message 8 Lets you record a memo 9 Let's you change the outgoing message (5 stops the recording) 0 Toggles answer on/off
Full remote operation means you can retrieve, delete and save messages or change announcements from any touch-tone phone.just press the full remote option and check out for the deleted message in it.it will show up if it still saved in memory.
The remote function will allow you to control your answering device from anywhere. On the Phonemate brand, you simply "key in" your answering machine's PIN number when your answering machine picks up your call. From there you can playback your messages, erase messages, record a different greeting and more. On some models the "default" PIN code is stamped on the bottom of the unit. Some units have a battery backup to retain messages if you have a power outage. If your PIN code IS printed there, and you have forgotten your PIN code, simply remove the battery from the bottom of the unit, wait a minute, and reinstall the battery. Your PIN code will be reset. I have attempted to get a manual for your unit and the best on the web so far has only come up with the address as follows Phonemate Answering Machine Sales & Service Center
2321 Morena Blvd. San Diego, CA 92110 Phone:(619) 276-7312If this helps, let me know. We'll dig a little deeper. Len
I phoned in from another phone and retrieved my messages. The problem was not with the answering machine but with the phone and calling card I had been using. Don't use a hotel switch board nor calling card, too many intermediate parties for the 2 digit code to work with.
When you first installed your GE Digital Messaging System, you heard the code that was auto set for it. Once you are out and away from home, phone home and during the answering machine promp press # and then the promps will ask you for your 'pass word [code]. Please be careful as messages deleted by you, you may not beable to retrieve them. This machine doesn't run by cassette tapes.
~ hope the above helps.
Call your telephone number and wait for the answering machine to answer. If the answering machine is off, it will answer after about 10 rings and series of beeping sounds.
During the greeting message (or a series of beeps when the answering machine is off), press  and enter your PIN code within 2 seconds (see "Setting a Security Code or Personal Identification Number (PIN)" on page 54).
The answering machine announces the current time and the number of messages stored in memory. You hear "To play incoming messages, press zero-two. For help, press one-zero." You will hear a beep.
Enter a remote command within 15 seconds, each command there after must be entered within 2 seconds.