Question about SanDisk Sansa Clip MP3 Player

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Suddenly shut down

I placed my Sansa Sandisk in the cupholder of a treadmill, and then ran for about 20 miuntues. The Sandisk was running fine. When my run was over, Ipicked up the Sandisk and it immediately stopped playing. Now, it won't turn on at all. I've re-charged it, and it still won't come on. All that appears on the screen during charging is the Sandisk emblem.

I've only had this device for two months. Anyone have any suggestions?

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Feb 28, 2009

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Posted on Jan 02, 2017

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I updated my Sansa Clip yesterday when I got the regular reminder through the updater but now the volume is very low even when the slider is at max. The manual says it can be adjusted through the settings...


After a update the player needs to be reset. To reset the player:
1. Slide and hold the Power switch up for approximately 20 seconds.
2. Release the Power switch.
3. To turn the player on, slide the Power switch up then release instantly.

Mar 17, 2010 | SanDisk Sansa Clip MP3 Player

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Won't shut off screen displays 012510-213901 this is a sandisk sansa clip+ 4gb purchased yesterday


Push up/press power button and hold for 10 to 20 seconds, It will turn off.
What is your firmware? you should update the new firmware at sandisk forum,
http://forums.sandisk.com/sansa/
good luck

Jan 26, 2010 | SanDisk Sansa Clip MP3 Player

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try checking every five minutes and turn it on.

Sep 29, 2009 | SanDisk Sansa e250 MP3 Player

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My sansa wont turn on


STEP 1 – Reset the device
  1. Slide the Power switch up and hold it for approximately 20 seconds.
  2. Release the Power switch once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater.

http://mp3support.sandisk.com/sansa/Application/SansaUpdaterInstall.exe

this is their instructions not mine, but i hope this helps you.

Aug 20, 2009 | SanDisk Sansa e250 MP3 Player

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well there is some problem with power supply and u should read the menual and please get it check by an expert.

Jul 26, 2009 | SanDisk Sansa c200 MP3 Player

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try pressing the down button followed by the power button. the idea is this unlocks "reserve battery" so the player can tell you what the problem is.

May 16, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

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Sansa e250 mp3 player


Yes I have How do I fix it

Dec 18, 2007 | SanDisk Sansa e250 MP3 Player

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My Sansa e250 MP3 is buggin


Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Best of Luck.

Oct 15, 2007 | SanDisk Sansa e250 MP3 Player

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Sansa e250 keeps shutting down


try and see if it is in MY COMPUTER if it is there download the newest firmware and update it if that doesn't work uninstall the mp3 player from your computer and then installit again.

May 20, 2007 | SanDisk Sansa e250 MP3 Player

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WON'T TURN ON


I just got an e260 today and had the same problem. When I originally turned it on the Hold was in the 'locked' position. From there on out the screen has been black. When it was plugged in nothing happened either. The Solution? Hold the power button for about 20 or so seconds. The manual doesn't tell you about it, but that's how you completely shut the sansa down altogether. Yes, the manual says it's also a reset button but it isn't mentioned how you actually use it. Once you hold that button down long enough it should completely shut down and restart.

Dec 03, 2006 | SanDisk Sansa e260 MP3 Player

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