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Scroll zone on synaptics pointing device not working properly

Scroll zone on synaptics pointing device works only intermittently, one minute it's ok the next it's not? Drivers seem to be up to date and device is apparently working correctly?

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  • Anonymous Mar 31, 2009

    I have the same problem, intermittently. My right click also doesn't work intermittently and I've had other odd touchpad related problems as well. I've tried to download the driver from the Gateway site, and it's been timing out. Anyone know of an alternative site to get the right driver?

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1 Answer

How to fix synaptics touchpad when not responding


Check the driver in device manager to make sure its working properly.
Control panel>hardware and sound>device manager. Look for: mice and pointing devices and click drop down menu. Check the synaptics driver is working by right clicking on it and select properties. From here you can also try updating the driver by clicking the drivers tab and cllicking update driver.

Mar 13, 2012 | PC Laptops

1 Answer

For my compaq tablet tc4400, the right side of the touch pad has a column of horizontal lines that I believe HP calls the "scoll zone." The problem is for a right hander as myself, whenever my...


Go to control panel -> Mouse -> "Device Settings" tab (has the synaptics logo to the left of it) -> Select your touchpad -> "Settings" -> expand "Scrolling" -> "One-finger Scrolling" -> uncheck "Enable Vertical Scrolling" and also uncheck "Enable horizontal scrolling"

If you don't have "Device settings" in the mouse setting window, then you need to install the drivers from http://www.synaptics.com/support/drivers

Dec 31, 2010 | PC Laptops

1 Answer

I have a Toshiba M400. Scroll zone is not


Ok then - click Here, First driver download on the list is Windows 7 compatable - covers all Synaptics Touchpads - automatic install.

Jul 08, 2010 | BenQ Joybook 5100U Notebook

2 Answers

My synaptic pointing device stop working ..I think


Since you do not specify the model number for your HP laptop one cannot be too specific. On my Toshiba laptop activation and deactivation of the touch pad is enacted by pressing the Fn-F9 sequence.

The actual Function key to press after the Fn key might have the picture of a touch pad on it. Examine tour laptop keyboard.

Jul 06, 2010 | HP PC Laptops

1 Answer

I have a problem with my laptop, my scroll thing won't work in the touch pad, i need help?


The touchpad in those units is made by a company called Synaptics. Go to this page and download the drivers for your operating system. http://www.synaptics.com/support/drivers
You will also need to go to Start, Control Panel, Mouse, and set the zones on your touchpad. My guess is after the driver install, you will find the scroll zone is set too small and need sto be adjusted.

Jun 04, 2010 | Compaq Presario CQ60-212US Notebook

1 Answer

Touchpad scroll not working, I hv recently installed windows 7 a few days ago. It was working till today.


mostly AMD inside models comes with Synaptics Touchpads

download this & install it

after restarting your PC check if it works...

ftp://ftp.hp.com/pub/softpaq/sp44501-45000/sp44995.exe

otherwise Uninstall Synaptics Touchpad Driver

try this

Intel inside models comes with ALPS Pointing Device

ftp://ftp.hp.com/pub/softpaq/sp45501-46000/sp45558.exe

Mar 02, 2010 | HP Pavilion dv4z Notebook

2 Answers

My mouse scroll 4 way button on my laptop doesn't work and when i go into mouse properties it says synaptics pointing device driver not there- not sure if they are related.


Looks like your mouse/pointing device driver isn't correctly installed. You can download latest drivers from acer support page www.acer.com

Dec 09, 2008 | Acer Aspire 5600 Series 5630-6951 Laptop

1 Answer

Mousepad on the laptop--


First try a system restore. if the first restore point doesn't work go back a couple more. If this doesn't do it, then unistall the drivers for the touch pad, sometimes called the synaptic pointing device, from the device manager and reboot. The machine will find the touch pad and automatically reinstall the drivers. If it still doesn't work, then check the connection, they sometimes will work loose or get a little dirt or corrosion build up. If it's still not working at this point, then it is very possible that it has failed and will need replaced.

Jul 25, 2008 | Dell Inspiron 1525 (dndppa1_3) Intel Core...

4 Answers

Touchpad Vertical Scroll zone not functioning


you can activate this by
1. going to the control panel on your vista machine, make sure you are in classic view
(2) double click the mouse icon.
(3) From here you will select the "Device Settings" tab,
(4) make sure your Synaptic Pointing device is highlighted and then click the settings button located directly below the "port" column, this will bring up properties for this device.
(5) With all categories in the left hand column collapsed, select "Virtual Scrolling" here is where you will find the box that needs to be checked to enable vertical and/or horizontal scrolling.
(6) make sure the "Enable Vertical Scrolling" box is checked.
(7) don't forget to hit apply!
I hope this helped some people. I am using a HP dv7 so your menu may look a little different. Happy holidays.

Jun 07, 2008 | HP Pavilion dv4000 Notebook

2 Answers

Inoperative touchpad scroll zone


rwertheim,
I have a MX8711.
I assume you are running Vista.

After you have updated your virus protector program and run a complete scan. You "could" be fixing it and if it is a virus problem, it is immediately reinfecting the driver. If it still doesn't work, I recommend you:

1. Rollback the driver of your touchpad. If it was working, this might do the trick. You can do this at Control Panel > Mouse > Hardware (tab) > Properties (button) > Driver (tab). If it has been updated and that caused the problem, you probably can "Roll Back" to the previous driver and that option will be highlighted.

2. If not, then your driver is probably corrupted. Go to Gateway Support and download the touchpad application file for your computer and SAVE IT TO YOU DESKTOP AND DO NOT RUN IT. Replacing only the driver usually doesn't work in these cases but try that first. Go to Control Panel > System > Device Manager > click on the (+) sign by mice and dbl click on the Symantics PS/2 Port Touchpad (or what ever yours is) > Driver (tab) > Uninstall. When you restart, it should reload the driver from the application that is still installed.

3. If that dosn't work, I recommend uninstall the application from Control Panel > Programs & Features. Restart your computer and install the application you saved on your desktop.

I hope this helps.

Have a blessed day.

Tracker Tom

Apr 09, 2008 | Gateway MX8711 Notebook

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