Question about Ideazon MERC Gaming Keyboard (DHMERC)

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Z engine not working

Just bought a vista 64 bit machine...tried to install my software for merc stealth keyboard..not working...are there new drivers for vista 64 bit?...please advise Similar prob for me - after updating with the latest version - go the APPCRASH message that zengine had stopped working - I had Intellipoint Logitech software installed so I removed that under guidance in another post - but this still didnt resolve the issue - the Ideazon team have disbanded the forum and they're now bought out by another firm - i forget who - so feel a little high and dry - anyone shed any light on possible solution?

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Q: I get the Error “Z Engine has stopped working"
A: This error is caused by a conflict between Microsoft .NET Framework 3.5 SP1 and the previous version of the Z Engine.

You can resolve this issue by updating to the latest Z Engine. Here is how:

Make sure you have administrative rights to your computer. Please make sure your device is connected during these steps. Please try the following to see if it helps (WARNING: this will delete your Custom Mods):

- Uninstall the Z Engine software by going to Start->Settings->Control Panel->Add remove Programs
- Reboot computer
- Delete the following folders (WARNING: this will delete your Custom Mods):

1) C:\Program Files\Ideazon\Z Engine\
2)
a) If you have Windows 2000 or XP:
Click Start->Run and type “%appdata%" then click "Ok"
Find the Ideazon folder and find the Z Engine folder. Delete the Z Engine folder

b) If you are using Windows Vista:
Start Menu -> All Programs -> Accessories -> Run)
and type “%appdata%" then click "Ok"
Find the Ideazon folder and find the Z Engine folder. Delete the Z Engine folder

- Re-install the latest Z Engine drivers: www.steelseries.com/downloads

You should have a green Z Engine icon on your system tray which means your device should work properly.

Posted on May 23, 2009

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I have lost my installation disk for my steel series merc stealth keyboard and ive been trying to find a web site that i can download one from but cant find one anywhere please can you help :(


ok here you go , scroll down the page and you'll see middle row 4th one down for 32-bit and first row last one for 64-bit .

http://steelseries.com/us/support/downloads

Win 2000, Win XP, Win Vista, Win 7 (32 bit).
Language: EN. Version: 2.5.0.29. Released: 2008-06-09
Download (49166 KB)

or

Win 2000, Win XP, Win Vista, Win 7 (64 bit).
Language: EN. Version: 2.5.0.29. Released: 2008-06-09
Download (49166 KB)

Oct 15, 2010 | Ideazon MERC Stealth Keyboard

1 Answer

Clean build of windows 7 64 bit cant install zengine get error 1402 could not open key:unknowncomponents1


run install as administrator.
If that doesn't work set User Account Controls to lowest setting.

Feb 28, 2010 | Ideazon MERC Stealth Keyboard

1 Answer

Windows update causing merc stealth keyboard to not work


Windows would have set a restore point b4 it installed this update. Take it back to before that date and when windows tries to update again have a look at what the updates are and untick the one for the keyboard. Microsoft doesnt alyaws get it right with updates

Dec 13, 2009 | Ideazon MERC Stealth Keyboard

1 Answer

The zengine wont work


try deleting the "Z engine" from your pc from the control panel, then restart, and delete these folders;

XP:
Click Start->Run and type “%appdata%" then click "Ok" Find the Ideazon folder and find the Z Engine folder. Delete the Z Engine folder,\.

Vista:
Start Menu -> All Programs -> Accessories -> Run) and type “%appdata%" then click "Ok" Find the Ideazon folder and find the Z Engine folder. Delete the Z Engine folder.

then try re-installing the Z engine from "http://www.steelseries.com/int/download"
choose your keyboard model and download the driver.

hope this helped :)

Aug 28, 2009 | Ideazon MERC Stealth Keyboard

1 Answer

Same...


Hello my friend regarding on your problem, not all hardware device supports VISTA cause as we know VISTA OS is not as XP's hardware supported. I mean their are some hardware device that VISTA could not support especially if that hardware is not latest. Try to used another newer hardware that is supported by VISTA. The reason why your keyboard doesn't work cause maybe their something to do with your device driver particularly if you installed it in VISTA or any other OS. 

Jun 16, 2009 | Ideazon MERC Stealth Keyboard

1 Answer

Same issue


If you have a incompatibility problem, then try this solution: - Go on google.com and search, "MERC Stealth (ZXP-2000) Keyboard Driver download" Hope I helped - donman92

Jun 04, 2009 | Ideazon MERC Stealth Keyboard

2 Answers

Ideazon merc stealth cant set keyboard default


have you tried to get thier updates from all the sites they use?
they have a european site, a webstore in the states, a few more too i think.
all updates etc can come from any of the sites.

Feb 28, 2009 | Ideazon MERC Stealth Keyboard

1 Answer

Keyboard Blinks off and on


Can you please check the following: 1. Connect the Merc Stealth directly to the USB ports on the computer (do not use any intermediary devices such as USB router, KVM switch, etc..) 2. Unplug the devices connected to the USB ports on the back of the Stealth (if any) and connect to them to the PC instead. 3. Make sure USB and USB Legacy support is set to ON/Enabled in the system BIOS 4. Try to determine if there is any hardware or software conflicting with the Merc Stealth - what other irregular hardware or software do you use? 5. Check your RAM. I tried number 3 and solved it.

Jan 04, 2009 | Ideazon MERC Stealth Keyboard

1 Answer

Keyboard not recognized?


http://www.ideazon.com/europe/downloads/drivers.asp?productid=zengine&os=vista&region=us
copy and paste the above address into address bar this will take you to the site for vista drivers

Aug 01, 2008 | Ideazon MERC Stealth Keyboard

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keyboard stop responding in game Intermittently I have a ideazon merc stealth keyboard. I use it for gaming and have not had any issues with it until recently. The problem started about 2 weeks ago when I launched the game Americas army. When I launched the game I didnt notice any thing unusual. But when I started to play the game my keyboard's backlighting began to flash and flicker. When the keyboard began to flash and flicker I lost all controll of my character. It did this intermittedly and without a logical pattern. The amount of time the keys went out was anywhere from 1 second to 3 seconds ata time and the interval is any where from 3 times every second to 10 times in a few seconds and continuosly repeating but in no logical pattern. I closed americas army and played sevweral other games with no problems. I then prceeded to launch call of duty 5 world at war. It did the same thing in the multiplayer but not in the single player or co-op modes. It has been doing this for 2 weeks now and it only does it when I play americas army online or call of duty 5 world at war in multiplayer mode. No other games seem to reproduce this issue. I have uninstalled and cleaned my programs and drivers folder and reinstalled the latest drivrs and software and have updated everything. I have disabled the MM drivers for it and that seemed to help for about 2 games. I have unistalled my .net frameworks and reinstalled them. and I tried with the .net framework uninstalled. I have reformatted my hard drive and have a clean install. I have even gone so far as to uninstall the sp3 service pack. I dont know what to do next. My pc specs are as follows Field Value Computer Operating System Microsoft Windows XP Professional OS Service Pack Service Pack 3 DirectX 4.09.00.0904 (DirectX 9.0c) Computer Name disguised User Name disguised Motherboard CPU Type Intel Pentium 4 630, 3377 MHz (15 x 225) Motherboard Name Unknown Motherboard Chipset Unknown System Memory 2048 MB BIOS Type Award (09/25/08) Communication Port Communications Port (COM1) Communication Port Printer Port (LPT1) Display Video Adapter NVIDIA GeForce 8600 GT (1024 MB) Video Adapter NVIDIA GeForce 8600 GT (1024 MB) Monitor Plug and Play Monitor [NoDB] (MPF4150066323) Monitor HP 2009 Series Wide LCD Monitor [NoDB] (CNC9080TTZ) Multimedia Audio Adapter Line 6 TonePort DI-S Audio Adapter Realtek HD Audio 2nd output Audio Adapter Realtek HD Audio output Storage IDE Controller NVIDIA nForce 430/410 Serial ATA Controller IDE Controller NVIDIA nForce 430/410 Serial ATA Controller IDE Controller Standard Dual Channel PCI IDE Controller SCSI/RAID Controller JMicron JMB36X Controller Disk Drive EPSON Stylus Storage USB Device Disk Drive ST3250410AS (232 GB, IDE) Optical Drive HL-DT-ST DVD-ROM GDR8164B Optical Drive SONY DVD RW DRU-830A SMART Hard Disks Status OK Partitions C: (NTFS) 119232 MB (64045 MB free) D: (NTFS) 119240 MB (77019 MB free) Total Size 232.9 GB (137.8 GB free) Input Keyboard HID Keyboard Device Mouse HID-compliant mouse Network Network Adapter NVIDIA nForce 10/100/1000 Mbps Ethernet (192.168.1.101) Peripherals Printer Adobe PDF Printer EPSON Stylus CX6000 Series Printer Microsoft XPS Document Writer Printer Send To OneNote 2007 USB1 Controller Standard OpenHCD USB Host Controller [NoDB] USB2 Controller Standard Enhanced PCI to USB Host Controller [NoDB] USB Device EPSON CX5900/CX6000/DX6000 USB Device Generic USB Hub USB Device Ideazon Merc Stealth MM USB Human Interface Device USB Device Ideazon Merc Stealth USB Human Interface Device USB Device Line 6 TonePort DI-S USB Device Logitech Mic (Ultra Vision) USB Device Logitech QuickCam Ultra Vision USB Device Logitech USB Camera (Ultra Vision) USB Device Microsoft Fingerprint Reader USB Device USB Composite Device USB Device USB Composite Device USB Device USB Composite Device USB Device USB Human Interface Device USB Device USB Human Interface Device USB Device USB Mass Storage Device USB Device USB Printing Support Field Value CPU Properties CPU Type Intel Pentium 4 630 CPU Alias Prescott-2M CPU Stepping R0 Engineering Sample No CPUID CPU Name Intel(R) Pentium(R) 4 CPU 3.00GHz CPUID Revision 00000F4Ah CPU Speed CPU Clock 3372.84 MHz (original: 3000 MHz, overclock: 12%) CPU Multiplier 15.0x CPU FSB 224.86 MHz (original: 200 MHz, overclock: 12%) CPU Cache L1 Trace Cache 12K Instructions L1 Data Cache 16 KB L2 Cache 2 MB (On-Die, ECC, ATC, Full-Speed) Motherboard Properties Motherboard ID 09/25/2008-C55-MCP51-P5N-ESLI-00 Motherboard Name Unknown BIOS Properties System BIOS Date 09/25/08 Video BIOS Date 03/07/08 Award BIOS Type Phoenix - AwardBIOS v6.00PG Award BIOS Message ASUS P5N-E SLI ACPI BIOS Revision 1301 DMI BIOS Version ASUS P5N-E SLI ACPI BIOS Revision 1301

Jun 02, 2009 | Ideazon MERC Gaming Keyboard (DHMERC)

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