When an envelope and only an envelope is sent through the multipurpose feeder, it gets crinkled. Not completely, but you will notice it. Now everything else that is fed through the printer, weither it be normal copy paper, labels, ect, it works fine. It only messes up on the envelopes. Do you have any Ideas?
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Printing with envelopes is a hit and miss affair. The best ones to use are the ones you have to lick. Dont think of using the ones where you have to peel the strip off. Also make sure you tell the pc that you are printing evelopes as this will allow the fuser to run cooler so as not to melt the adhesive too much. crinkling is usually down to excessive heat.
Most envelopes should work as long as you have:
1) fed them from the right side manual feed tray face down with the short side to the copier.
2) selected ENVELOPE as your paper type to run slower and lower your fuser heat.
The copier is designed for envelopes that have the flap down and the regular wettable adhesive. If you have gummed adhesive with a waxy peel strip that you remove before closing, the copier may not be designed to handle this. It may also help to put the front and rear pressure tabs on the fuser in the UP position.
Here's the link to the Lexmark website to download the Lexmark C543 User's Guide. http://www.lexmark.com/publications/pdfs/2007/c54x/v14841473_en.pdf. There are two ways to print #10 envelopes, using the Multipurpose Feeder or the Manual Feeder. If you don't have the Mulitpurpose Feeder, you have to use the Manual Feeder and feed the envelopes one at a time. Scroll to Page 44 for MPF instructions or Page 46 for Manual Feeder instructions. Hope this helps.
That means whatever you are trying to print is set to feed from the MP tray or Multipurpose Tray. The tray that folds out that is used to feed thicker paper or envelopes in. Just check your print setup screen and tell it to feed from the lower tray or tray1. If that is what you were trying to do.
I had the same problem and resorted to making sure that there were several envelopes in the tray -- and hand feeding them. I suspect we both have a pickup roller problem, which is typical of the printer, and is the source of a lot of phantom jams.
To load envelopes that are under 7.87 inches (220 mm) in width in the multipurpose feeder, insert the envelopes with the flaps open and toward the front of the printer. To load envelopes that are over 7.87 inches (220 mm) in width in the multipurpose feeder, insert the envelopes with the flaps closed and the short-edge of the envelopes facing into the printer. You can load envelopes up to the maximum fill line in the tray at one time.NOTE: Make sure set the envelope flaps are completely unfolded.NOTICE: Never use envelopes with windows, coated linings, or self-stick adhesives. These lead to paper jams and damage to the printer