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Westell 327W15-06 Modem/router password doesn't work- can we reset?

The above says it all. Went on vacation, disconnected from ISP; returned and resubscribed...all would work the same until tried to access modem, and we had forgotten the modem password! ISP won't help cause didn't purchase it from them (Ebay), and Westell DOESN'T HAVE A TECH SUPPORT. Both suggested buying another modem/router from ISP!!! (Of course). Know there is a generic password (factory reset), as used it once, but no one seems to want to give it up. Do you know anyway around this? Any help much appreciated! I have never ever accessed the router configuration before, yet the default password and username don't seem to be correct.


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  • Lorenzo Rack
    Lorenzo Rack Feb 27, 2009

    What the...isnt that my username...I did not post that o.O

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Look for the reset button on the router it will set it back to factory default
Terry

Posted on Feb 25, 2009

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Westell versalink 327w from bellsouth can't connect


Howdy,

I do not think this modem will work for you. Contact O.T.C. to be sure. For a few details...

I presume that you can access your Westell wireless modem/router 327w with the IP address of - 192.168.1.254. (Or you can simply type "launchmodem" in the address bar - (one word - no quotes)) This will definitely get you in. You will then see the setup menu. If you see the Bellsouth FastAccess Internet Service logo then you know you definitely have a Bellsouth modem.

Now, let's presume, you are using a Westell wireless modem/router 327w made for Bellsouth/ATT. If this is the case, as stated above, you will see the Bellsouth Logo on the setup page. Additionally, it is stated on the page below, that you cannot use a Bellsouth modem/router for any other ISP (Internet Service Provider) This is due to the Bellsouth/ATT firmware that Westell builds into this modem/router.

This is the page link:
http://www.dslreports.com/faq/bellsouth/3.141_Westell_327W__wireless__Info#13772

This is the relevant quote:
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That being said, you still might attempt to use this 327W with orlando telephone company but I do not know if it will work. (Doubtful...) I use the Bellsouth 327W and it is GREAT. (With Bsouth/ATT) Good luck.

P.S. - Please be advised that Westell does manufacture an identical 327W that does NOT have the Bellsouth/ATT firmware.installed. This is the "generic" version I suppose but I have no experience with this one. If you need more just ask. :)

Good luck,

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Get no connection useing 6100 modem connected to wireless B router


Hi starman re westell 6100.

Hi i hope you have find solution with your issue ifnot let me walk you through on how to get it up and working.

First , you need to connect your modem directly to your computer. We need to access its Graphic Unit Interface by opening your browser and type onyour address bar its default gateway.

The def. gateway can be 192.168.1.1 or depending what ISP youre connected to . For ATT broadband its 192.168.1.254 / verizon broadband is 192.168.1.1..  { onyour address bar : type in 192.168.1.1 and hit Enter.

to check def gateway : you can go to start > run > cmd then enter > on DOS command type in ipconfig /all  then HIT enter > itl provide you your network list > your default gateway is your westell modem or if your linksys is connected than it should be you linksys.

Itl route you to your westell page. Try to go to  Broadband and choose connection or configure connection.button. Look for configure and by default you will see its in PPPoE> change it to bridged ethernet and save.

By enabling bridge to your modem w/c is westell youl have a chance to configure you linksys to PPPoE. 

Connect you westell to your linksys and on your computer try to check your default gateway as seen above. By default linksys can be access by typing in 192.168.2.1 or 192.168.1.1. Itl prompt you for UN and PW: by default your Username is : Blank and Password should be admin. { blank = dont type anything}

On your linksys SETUP page > by default it is set to DHCP or obtain IP address automatically. Pls change it to PPPoE and type in your UN and PW : username@isp { your ISP name}. and hit save settings or save.


Restart your linksys and try to browse to check fore connection.

========================
For all types of modem such as westell : you need to set it to bridge mode first foryou wireless router to work ie linksys. Set linksys to PPPoE .. that should work .

For more detailed steps or questions re: this issue pls dont hestiate contact me. Best wishes.


Pls enable you Wireless Encryption for your home network security.

Ciao .

Prince

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Default Password


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