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Acer 5601 AWLMi Battery and/or USB problems

Hi all,

Over the last week or so my laptop has gone from fully functioning to an irratic pain to use. There are a couple of issues, and I fear they are related:

1) Basically when I start up the computer the keyboard runs fine in BIOS but once windows starts to boot up the keyboard and mouse lock up completely if the battery is left in the laptop (whether it is plugged in or not, the battery seems to be the key here). Sometimes a USB keyboard/mouse will not work either. And on occasion the mouse and keyboard will work until the laptop realises it is just on the battery and then it all locks up as the power profile is enabled (regardless of how the profile is configured)!

2) The battery always reports 3% charge, but the time remaining seemsfairly representitive of what I can expect, I believe this is down to thePCB board in the battery itself.

3) The camera has stopped responding totally and I occasionally get USB device not recognised, guessing that may be a bad connection.

I cannot get hold of a spare battery for testing very easily (I can borrow it for a few hours every Thursday) and the laptop did not come with any discs but most of the drivers appear to be available online or possibly available through the image of the disc I burnt.

Cheers for any help!

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  • 5abr3 Feb 25, 2009

    Unfortunately the warranty ran out in December. I will try to see what problems (if any) using a compatible battery that is known to work in other machines might fix.

    Thanks for the help anyway!


  • Anonymous Mar 27, 2009

    Hi,



    when the battery is removed and i boot on AC power only, all works fine.



    When i plug in the battery, keyboard and mouse are not working at all, or very very slowly.



    Does anybody have similar problems, and does a new battery solve the problem ?



    please mailto:tobias_errans@msn.com



  • Ronald Urban May 11, 2010

    Hi 5abr3,


    sounds like a board problem (a laptop contains more boards than only the motherboard) but from here it's impossible to figure out which one is affected indeed.


    Is there any warranty left for this laptop? If yes, please contact the hardware vendor's support division to get maintenance for your device. The problem you've reported isn't one which can be solved without technical help on-site, I'm afraid.


    Good luck and greetings from Germany,


    noris017

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