Question about IBM 6400 Matrix Printer

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089 Ribbon Stall Check Ribbon

After tightening the screw on the platen lever and realigning the forms, I tried to print and I get a message that ribbon stalled. please advice.

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  • Anonymous Apr 01, 2009

    while printing 089 ribbion stall error code is coming then it getting stop



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Your Ribbon HUB is Broken. Replace it.
Problem will be Solved.


Pawan Dahake
( IPS, Nagpur )

Posted on Mar 04, 2009


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Ribbon stucking

Hello nikil

The problem is the adjustments.
Try to do the adjustment of the lever i.e. platen. As if this is too tight then the ribbon will not get the correct movement and it strangles. Adjust the two screws on either sides they are T-10 type . Try to un-screw a little on both the sides. and try to print.

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I keep getting wrinkled ribbon in my zebra XiIII printers Part seems to be caused by static, the ribbon will not rewind properly

Its probably not static. 1. Wipe the print head and platen roller with alcohol dampened qtip or lint free cloth. Print about 30 labels while gently pressing on the ribbon supply, causing it to drag a little and observe if the wrinkles stop. If so tighten the nut on the end of the ribbon supply a little at a time until wrinkles disappear. Check the head pressure toggles on top of the print head and make sure they are adjusted about the same. If you have been printing a lot of the same size labels, check the platen roller (white) at the point where the right edge of the label rides on it for a slight offset where the roller is worn down. If it is worn, the only fix is to replace the platen roller.

Feb 17, 2011 | Zebra Xi Series 170XiIII Thermal Label...

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The typewriter doesn't completely print the whole letter, only sometimes and sporadic and not all letters are affected. Cleaned platen, and checked print wheel . All letters seem to be raised. What could...

Fiest put in a milti part form and try it if the copies are good you have a ribbon problem.
Try it without the correction tape. Look at the ribbon to see if it has folds in it or the letters are overstriking on the ribbon

The L/O should be dry non tacky.

DickyO 216-241-0027

Dec 08, 2010 | Nakajima AE-710 Typewriter

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My printer has stopped printing the letters onto the dvd properly

1. Remove lid/top
2. Move blue lever left or right to unlock ribbon roll
3. Loosen ribbon or tighten as needed -
NOTES: If ribbon roll is too tight it will show wrinkles; it should look smooth if positioned correctly; if too tight it will not print portions of some letters; keep re-positioning if this does not work after first try.
4. Use flat-head screw driver to adjust front uptake (used) ribbon-roll as needed to make it smooth too. Lift out & re-position, if you need to.
THIS WORKED FOR ME but I had to re-do my re-positioning of both rolls several times before it began printing 100% of letters again. 4bb240d8-5e9d-4611-9ca4-33b5883e40b9.jpg 5a5b4381-7ee8-480f-943e-041aa738011d.jpg c86d59ae-1b7e-4755-b895-08007064e847.jpg Journal Kentucky Lexington Monitor www jklm us

May 20, 2010 | Rimage Perfect Image Prism Thermal Printer

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Labelwriter 400 Thermal Printer: How do I re-assemble the platen release lever in m...

Here is how I fixed my 450.

You have to open the case, which invalidates the warranty.

First, remove the case front -

Undo 2 long screws (front) and 2 short screws(rear) underneath the case.

Remove side panels and base carefully as there are ribbon connectors to the base which might get damaged.

You will see two metal pins at the left front, partially hidden by a ribbon cable - do not damage the ribbon!

There is a notch on the metal part of the platen lever which goes against the front pin.

The hole in the metal part then gets pressed down until it catches on a groove in the second pin.

Do it in that order or it is likely to just pop off again.

You then spend several hours getting all the bits of the case to fit back together. Put the front on last.

Mine is now working but I accept no responsibility for what happens to yours!

May 16, 2010 | Dymo LabelWriter 400 Thermal Printer

3 Answers

The print is only clear on the left side of the forms...

Platen Gap Adjustment (Figure 35)
IMPORTANT Only do this procedure if the original equipment shuttle frame assembly or platen has been replaced by a new or
refurbished unit.
1. Prepare the printer for maintenance (page 338).
2. Remove the shuttle cover assembly (page 357).
3. Loosen the platen open belt (page 415, steps 2, 3, and 4).
4. Raise the forms thickness lever (1) to the fully open position.
5. If you are adjusting any model except the 6400-i20, select a 0.011 inch (0.28mm) flat feeler gauge.
If you are adjusting a 6400-i20, select a 0.012 inch (0.30 mm) flat feeler gauge.
ATTENTION Do not force the platen against the feeler gauge. Damage to the hammer tips will result.
6. Insert the feeler gauge (2) straight down between the hammer bank cover plate (3) and ribbon mask (4), within four
hammer positions of the left end of the hammer bank.
ATTENTION Adjust the platen set screws less than 1/4 turn on one side, then check the other side. Adjustment sensitivity is
approximately 0.03 inch per revolution of the set screw. Also, insert the feeler gauge no more than two inches down
from the top of the ribbon mask.
7. Gently close the forms thickness lever (1). As the platen is closing, gently slide the feeler gauge up and down, keeping it
between the hammer tips and ribbon mask. If the feel is too tight as the platen closes, adjust the 3/32 inch set screw (5)
counterclockwise. If the feel is too loose, adjust the set screw clockwise. With the forms thickness lever closed all the way,
the feeler gauge should contact both the tips and the ribbon mask and move with light friction. Shift the gauge slightly to
8. Repeat steps 4 through 7 at the right end of the hammer bank.
9. After adjusting both sides, check the gap again at both ends. Readjust if necessary.

Aug 25, 2009 | IBM 6400 Matrix Printer

1 Answer

Striker hits the ribbon but it will not print. Replaced the ribbon but it did not help.

If you are sure the hammer is hitting the printwheel and platen (try printing on a multi part form if the carbons print the ribbon is probably not lifting, wiggle the big black gear on the right side of the printer. If it doden't print the print solenoid cap is probably broken.

We sell the cap with instructions and shipping for 20.00.

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Daisy wheel will not stay on wordsmith 100

CHANGING Changing The Ribbon Cassette 1) Move the print carrier to the center of the platen using the SPACE or BS key. 2) Hold the ribbon cassette on both sides and lift up the front portion (where the ribbon is exposed) to remove the cassette. 3) To insert a new cassette, place the back end of the cassette on the cassette holder on the carrier and gently press down on the front of the cassette unit it clicks into place. 4) Turn the ribbon feed knob counter-clockwise again to take up any slack in the ribbon. 5) Presss the CODE + = (SETTING) key.

Changing The Print Wheel 1) Move the print carrier to the center of the platen using the SPACE or BS key. 2) You will see a lever on the right side of the carrier. Pull this lever toward you and lift out the daisy wheel. 3) Place the daisy wheel into the slot with the characters facing the platen. 4) Push the lever back into position. 5) Press the CODE + = (SETTING) key.
It appears as though you have something that is preventing the print wheel from being locked in place by the release lever. It should make a snapping or similar noise when it is locked down.

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It sound like either the operator is turning the roller (platen) to see where you should correct..or the linespace mechanism is turning the roller from the line of type.Perhaps the detent (by the line space selector lever is set to 0 instead of 1, 1 1/2 or 2

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Hope this helps

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Your printhead is in correctly but not aligned, Please loosen the 2 screws that holds the printhead.Remove ribbon(all this while the printer is powered off) Now look on the right side there is a lever that makes the printer go closer to the ribbon ,move the lever to number 9 and move the head over to the left side of the printer.push the head forward slightly towards the black roller and tighten the 2 screws again ,install the ribbon and move the blue lever to 1 and try printing again.
Hope this helps.Dezzi

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