Question about Linksys Wireless-G WRTP54G Router

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WRTP54G Ethernet problems

I'm hoping someone has seen this before. I've had this router for 3 years and just recently i've been having the ethernet port dopping. No problems with the VoIP or wireless just the wired connections. I've tried different ports to see if the problem follows and it does. All 4 ports drop for 3 seconds then re-establish. This has been going on for the past few weeks but i haven't been concerned because it wasn't so bad then.. Just in the last 2 days, the 4 ports have been dead. I reboot the router and they work for a few hours, then they're out. No link lights on the 4 ports. Any ideas and thanks for your help and suggestions!

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  • luke65 Mar 16, 2009

    I had the same problem for months. I hooked up a DLINK I-524 to my cable modem and hooked the WRTP54G to that. The phone ports still worked on the WRTP54G, so I just used my DLINK for the wired ports and wireless connection. Aftr about 6 months of that working without a hitch, I was geting the error, "vonage device cannot contact the vonage network" when talking on my phone. It would work for a few minutes and then cut off with this message. Today I was on the phone for 2 hours and it was fine. Then I tried to make a call again later and got the recording. I called Vonage and spoke to tech support in the phillipines. They are sending me a DLINK Vonage router for free with the stipulation that I must return the WRTP54G. My other choice was buy another WRTP54G at some retail store and vonage would send me $40. The WRTP54G is selling online for $100 and up. When I bought this I thought it was under $100 and with the rebate from vonage it was practically free. So I took the free DLINK deal. That is also a $100 router. Why take $40 rebate and pay the extra $60 plus.

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It almost sounds like a failing pc board in the router just old and dying could be firmware try updating , reboot the router before the firmware update you dont want it going out during that

Posted on Oct 01, 2009

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I had a similar problem with the WRTP54G, after working great for almost 3 years the ethernet port started to fail intermitent and getting worst week after week. This is normally sign of hardware issue, so I opened my router and replace the 2 capacitors of the main power supply (1000uF x 16V), they were quite fat, indicating a leakage occured. After doing this, the ethernet ports came back to life perfectly!I hope this solution can help someone around the globe, as this router is very good and with less than U$0,50 you can fix it.Marcelo macedo.

Posted on Feb 07, 2012

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Posted on Jan 02, 2017

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Sorry but that seems to be a pretty convoluted explanation. Here is how it should go.
Vonage unit connected to phone line(s) and cable modem. Linksys connected to Vonage box. Computers connected to Linksys.
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Hookup with Vonage device


I am going to attempt to give you a solution here. But you must understand a few things before I begin.

First, I would like to clarify that if you have Time Warner internet service, you are on Cable Internet. Not DSL. (This makes a world of difference when it comes to using a router.)

Secondly, you did not specify model numbers of your devices. Therefore I am assuming that you are using the following devices:
If this is not the correct equipment, continue to follow the instructions but be dynamic and adapt my instructions to the equipment you have. It should be similar enough that you shouldn't have any problem easily doing this.

This instruction set is going to begin from a point that is assuming that we're installing all of this equipment from the standpoint of a completely new installation. From the ground up.

Let's begin.

----------------------------------------------------------------------------------------------------------
UNPLUG AND POWER DOWN ALL OF YOUR EQUIPMENT INCLUDING THE CABLE MODEM, ROUTER, PC AND VONAGE BOX. Do not power on any of the devices until instructed to do so.
----------------------------------------------------------------------------------------------------------
1.) Connect your cable modem to the cable from the wall.

2.) Find the ethernet port on your cable modem. Connect the blue ethernet (CAT5) cable to the ethernet port.

3.) Plug the other end of the blue ethernet cable into the "Internet" port of the router. (Older routers used to also call this a "WAN" port.) It is the only port that is seperated from the rest of them.

4.) Connect another ethernet cable to port 1 of the router.

5.) Connect the other end of the ethernet cable to the network port of your PC.

6.) Connect yet another ethernet cable to port 2 of the router.

7.) Connect the other end of this ethernet cable to the ethernet port of the Vonage box.

8.) Plug in the power adapter of the cable modem. Wait 1 minute for the cable modem to acquire it's signal and set up the connection to Time Warner.

9.) Plug in the power adapter of the Linksys router. It should only take 15-20 seconds to set itself up. (If you have made any configurations to the router prior to this, I recommend pressing and holding the RESET button for at least 10 seconds to give you a fresh configuration state to start with.)

10.) Plug in the power adapter to the Linksys PAP2 VOIP Phone Adapter.

11.) Power on your PC. You should have an internet connection with it.
----------------------------------------------------------------------------------------------------------

You see... As I read the configuration you described, I don't think that you're using a PAP2 phone adapter. You said that you connected the "vonage device" to both your modem and your PC. This is not possible with the PAP2 adapter as it only has ONE ethernet port.

I am led to believe that you are actually using the Linksys WRTP54G which is essentially the same thing as the WRT54G, but with Vonage support built-in.

If that is the case, then you will not need to use the WRT54G router. Instead, follow the instructions that I gave you assuming that the router and the phone device are combined into one device. (The ports will still be labeled the same.)

Download the installation guide for the WRTP54G from the product page link I just gave you. You'll find the link to the User Guide on the right-side panel. This will make everything clearer for you if you do indeed have that router instead of the PAP2 phone adapter.

If you continue to be confused, please let me know. DO NOT just give me a poor rating without asking more questions. I am here to help you solve your issue. Not have my rating decreased just because someone is too confused or lazy to ask more questions.

I'm happy to help you. :)

Good luck and let me know what the outcome is. (And please be sure to list your exact model numbers in the future!)

Cyryl

Nov 11, 2007 | Linksys Wireless-G Broadband Router

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