Question about HP Photosmart C7280 Laser Printer

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Cannot get scanner to work with Vista or XP

I have a HP C7280 all in one printer which works fine manually and I can print wirelessly from both laptops, but I cannot access the scanner from either laptop through HP Solutions panel or through photoshop or any of the other photo programs. Itkeeps telling me to check the connection and does not recognize the scanner--the window has a logo that comes up with $FRIENDLYNAME$ which I assume is supposed to have my computer name in it. It is driving me crazy because I need this scanner for photoshop and the people at HP have given up on me. Any help you can give me would be so appreciated. (I have tried the HP solutions of unplugging, replugging, turning off the virus programs (seems like a crazy solution), and the diagnotic program on the HP web site says it is only good for USB and parallel port diagnostics (I assume this is not for wireless).

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You will have to uninstall the scanner drivers from the computer in the control
panel>scanners..then uninstall the printer drivers from the orinter in the control
panel and then run the wireless setup wizard on the printer then try reinstalling the drivers and the s/w using the disc that came with
the printer......see if works

Posted on Jun 25, 2009

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2 Answers

It is printing an extra page in between every page


I got this answer from another website but it worked for me!!
are your computers running windows XP or Vista? because in Vista, if it uses the pre-installed drivers that come with the OS, then it prints blank sheets between the printed sheets. if you install the driver from the CD directly, then it has resolved the issue a lot of times for me.

so to the properties of the printer, and go to the Advanced Tab, and click in New Driver. and in teh wizard, select HP Photosmart 'C7200' and not Photosmart '7200' (considering it is the Photosmart C7280). that should work.

Feb 20, 2010 | HP Photosmart C7280 Printer

2 Answers

Can"t get it to scan. not on wireless.HP 4780 photosmart


You are saying that the printer/scanner is directly connected to the computer?

You need to start checking the physical connection. Make sure that you can print to make sure that the printer is being recognized by the computer.

Second, try uninstalling and reinstalling the printer/scanner driver using the CD that came with it. Most of the time, it's the driver that causing the problem.

Hope this helps and have a good day!


Nov 27, 2009 | HP Photosmart C7280 Laser Printer

2 Answers

HP C7280 doesn't print 2-side from my computer


have you use duplex unit?
you have to change your driver option both side print

Thanks

Oct 27, 2009 | HP Photosmart C7280 Printer

1 Answer

HP c7280 Stuck in print que...


Please click here and follow the instructions to clear the print queue manually.

Oct 07, 2009 | HP Photosmart C7280 Printer

1 Answer

Can't scan to computer


I am not an expert, only a c7280 user. I use my printer wirelessly and was having problem scanning when using the controls directly on the printer (scan menu). By trial and error, I tried scanning by going to HP solution center on my computer and just followed the directions from the scan menu. That worked. If you can print wirelessly, you can scan wirelessly. I agree the HP support is a huge waste of time. I only get mad talking to them.

Apr 16, 2009 | HP Photosmart C7280 Printer

1 Answer

Have a replacement photosmart c7280 all-in-one. The download was last night. It was printing. This morning turned on wanted to print- was not printing. Called HP was told to uninstall and reinstall. Did...


Sometimes this utility helps with something like that.

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-56143-3&lc=en&dlc=en&cc=us&os=228&product=3204785

The link is for a Windows XP or Vista 32 bit version. If you have a 64 bit OS, search for "print diagnostic utility" and install the 64 bit version. If you don't know if you have a 32 or 64 bit OS, you probably have a 32 bit version.

Apr 01, 2009 | HP Photosmart C7280 Laser Printer

1 Answer

Unable to add a functioning (second) printer, for greyscale.


Clicked on Start/Control Panel/PrinterI. Clicked Add a printer. Obtained (Copy 1) of my HP Photosmart C7280 all-in-one printer. Right clicked on (Copy 1)/properties. Opened Ports tab. Saw comment "Print to the following Ports. Documents will print to the first free checked port." A listed USB Virtual printer port, showed three printers -- my first printer, my copy 1 (& my fax printer) -- was unchecked. I placed a checkmark in this Port box. Both the original printer, and my copy 1 printer are printing just fine. *I have not checked to verify that my fax is functional.
I did rename the original "color". I renamed Copy 1 as "grayscale", and --under printer preferences, checked, under "color options", to print in greyscale.

Mar 30, 2009 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

Will not print


dirver conflict, completely remove from OS, take off network and see if HP works independently well. reset on network and share again.

Jun 22, 2008 | HP Photosmart C7280 Printer

1 Answer

PSC wireless scanning


Print servers do not usually allow scanning as XP and Vista.

May 30, 2007 | HP PSC 1315 All-In-One InkJet Printer

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