- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Your ink cartridge ran out of color ink. That kind of brand usually has a BLACK ink and a TRI COLOR ink cartridge. You can find them at most stores , WalMart , Target , Best Buy. Make sure you know the brand name and model when shopping for them.
i've fixed a simular issue recently, it could be your print head has developed a issue\blockage for the nossles for the black ink tank, it could be mixing colours from word but a black white copy will just use the black ink, try removing the head and using isopropol on a qtip to clean the head for the black only.......
The printers are bad about damaging the ribbon cable inside the print cartridge when you replace the ink cartridge. There is a small wire spring that gets pushed through the cable rendering the printer useless. Poor design by HP. How do I know? I did it to mine. It's cheaper to buy a new one then to have it repaired.
Dispose of the leaky cartridge. Clean the contacts in the machine with a little rubing alcohol and a q tip (don't soak it-just moistened it a bit) Make sure the Printer is turned off while you are doing this. While you are doing this I will look up your cartridges and what they are for. I suspect that you have a color cartridge/a regular black cartridge/ and a black printing only cartride but I will check. Don't ever use a leaking cartridge they can damage your printer.