Question about Polycom SoundStation 2W (2200-07800-001) Wireless Audio Conference

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Polycom Soundstation 2W - Dials Number, Connetcs, But no Sound

When dialing a number from my Polycom, the unit does not ring. But, the call goes thru, the person on the other end of the phone answers, but they can't here us and we can't here them. I have re-booted, set all noise levels to their highest levels, checked all microphones (they are all good), re-registered with the base station, etc. and nothing seems to work. I would appreciate any ideas that you may have.

Thanks.

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6 Suggested Answers

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Posted on Jan 02, 2017

  • 3 Answers

SOURCE: Polycom soundstation 2W

i saw a post say push 1, 4,and 9 it worked for me

Posted on Jan 11, 2008

  • 2 Answers

SOURCE: POLYCOM SOUNDSTATION 2W

I thought well I wonder what holding down other buttons would do to get rid of this cursed PLEASE WAIT issue.
I tried * and # together and hey presto it worked.
I did however have to go in and turn IP mode off.

Posted on May 05, 2008

maklean
  • 1665 Answers

SOURCE: Polycom soundstation 2W

You may download the following manuals related to this product
at link below
http://safemanuals.com/user-guide-instructions-owner-manual/POLYCOM/SOUNDSTATION%202W-_E

Posted on Jun 23, 2008

brodie7838
  • 11 Answers

SOURCE: Have a Polycom Soundstation 2W that is stuck with

Hi Tina,
You should be able to enter the menu of the phone to re-register it to the basestation. If you are having difficulty getting it to register, I'd recommend using a Mini USB cable to update the software of the phone. If you are still having problems, give support a call: 800 765-9266 (8:00am to 9:00pm EDT, Monday to Friday)

Posted on Feb 26, 2010

  • 2 Answers

SOURCE: how to reboot soundstation 2w polycom if you

egistering Base Station on Polycom SoundStation 2W
Hold down 1,4 and 9 until green & red lights flash. Then hold down the page on the base station.
OR
You can register the base station to the console by:
1. press menu key
2. Select Admin Setup
3. Select Registration
4. You will see "Register with Base Station" in display. Press the Register softkey.
5. You will see "Power cycle base station then press ok". Unplug base and plug back in and press OK softkey.
6. You will see "Press and hold the paging button on the base for 10 seconds"
7. You will see Registering in the display on the console and then it should go to ready mode.

Posted on Apr 05, 2010

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How to reboot soundstation 2w polycom if you forgot the password


egistering Base Station on Polycom SoundStation 2W
Hold down 1,4 and 9 until green & red lights flash. Then hold down the page on the base station.
OR
You can register the base station to the console by:
1. press menu key
2. Select Admin Setup
3. Select Registration
4. You will see "Register with Base Station" in display. Press the Register softkey.
5. You will see "Power cycle base station then press ok". Unplug base and plug back in and press OK softkey.
6. You will see "Press and hold the paging button on the base for 10 seconds"
7. You will see Registering in the display on the console and then it should go to ready mode.

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Mar 08, 2009 | Polycom SoundStation 2W (2200-07800-001)...

3 Answers

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I went to Admn Setup to reboot the system from Please Wait.... & it doesn't work!! Best Solution posted on Sep 19, 2008 2%20stars.png
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Rank:nonexpert_s.gif Apprentice
Rating: 0%, 0 votes
Just had this problem with the 'please wait' - go into the admin setup and select Reboot Phone - it then works!

Jun 23, 2008 | Polycom SoundStation 2W (2200-07800-001)...

2 Answers

Polycom soundstation 2W


I thought well I wonder what holding down other buttons would do to get rid of this cursed PLEASE WAIT issue.
I tried * and # together and hey presto it worked.
I did however have to go in and turn IP mode off.

Jan 07, 2008 | Polycom SoundStation 2W (2200-07800-001)...

1 Answer

Polycom Sound Station


SoundStation: Changing dialing from Tone to Pulse

http://knowledgebase.polycom.com/kb/search.do?cmd=displayKC&docType=kc&externalId=10966&sliceId=SAL_PUBLIC_1_2&dialogID=979138&stateId=0%200%20977279
Description
sp.gif sp.gif There are three ways that a SoundStation can be changed from tone to pulse, which depends on when the unit was manufactured.
1. Pressing the Keys 3&Vol + simultaneously, will toggle between Pulse and Tone while the unit is in On Hook Mode (off).
2. Pressing the Keys *&MUTE simultaneously, will toggle between Pulse and Tone while the unit is in On Hook Mode (off).
3. Operation done by DIP switches. Dipswitch Configuration On the bottom of the SoundStation, in the lower left hand corner of the large sticker may be a small silver sticker. Underneath that sticker are 4 DIP Switches. Switch number 4 is for tone and pulse,ON being tone, and OFF being pulse. Do not change the other three swithces as this could render the phone inoperable.

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