Question about Pinnacle Video Transfer

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I am using the Pinnacle Video Transfer device to transfer to Vista computer. I have had several very successful transfers, but have now run into a problem. After every procedure has been followed, including allowing the three blue LED lights to go through their routine, I then unplug the storage device and plug it into my computer. The video file is recognized, but shows zero as the file content. Naturally, nothing is available to copy to my hard drive. What could be going wrong

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IN A BOOK I HAVE STATES THE PROBLEM IS IN THE SLAVE OR MASTER DMA REGISTER FAILURE,

THE CONTROLLER CHIP IS CORRUPTED, AND THEY ARE LOCATED ON THE MOTHERBOARD AND MOST OF THE TIME THEY ARE SOLDERED IN, YOU HAVE TO REPLACE THE BOARD UNLESS YOU CAN FIND A PROGRAM THAT CAN CLEAN THE SIGNAL OR FREQUENCES UP IN THS AREA IF YOU CONTINUE TO USE IT THAT WILL CORRUPTED THE HARD DRIVE

ROD

Posted on Feb 26, 2009

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Posted on Jan 02, 2017

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