Question about KitchenAid KSM150PS Artisan Series Stand Mixer

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Mixer turns on but the beater doesn't rotate - KitchenAid KSM150PS Artisan Series Stand Mixer

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  • rekhabangar Apr 17, 2009

    I can hear the motor running/turning but this does not rotate the hook.

  • Rick Belanger
    Rick Belanger May 11, 2010

    Hi Matt. Were you mixing heavy dough at the time that it quit? Did you hear a CRACK sound when it quit? Is the mixer still under warranty? Do you have the ability to repair it yourself? Your answers to these questions will help me to diagnose your problem. Thanks, ricardok45

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Remove the metalic ring around the mixing head. Push down on it with a flat head screwdriver...
Remove the pin from the mix shaft.
Pull down on the mixer head. Inspect the gears.
If nothing wrong here, disassemble completely and inspect drive gears. Something is broke and needs replaced. You need to find it first, then take that broken part to the dealer to get a new one. Good luck

Posted on Mar 16, 2009

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Posted on Jan 02, 2017

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