Question about KitchenAid KSM150PS Artisan Series Stand Mixer

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Mixer turns on but the beater doesn't rotate - KitchenAid KSM150PS Artisan Series Stand Mixer

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  • rekhabangar Apr 17, 2009

    I can hear the motor running/turning but this does not rotate the hook.

  • Rick Belanger
    Rick Belanger May 11, 2010

    Hi Matt. Were you mixing heavy dough at the time that it quit? Did you hear a CRACK sound when it quit? Is the mixer still under warranty? Do you have the ability to repair it yourself? Your answers to these questions will help me to diagnose your problem. Thanks, ricardok45

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Remove the metalic ring around the mixing head. Push down on it with a flat head screwdriver...
Remove the pin from the mix shaft.
Pull down on the mixer head. Inspect the gears.
If nothing wrong here, disassemble completely and inspect drive gears. Something is broke and needs replaced. You need to find it first, then take that broken part to the dealer to get a new one. Good luck

Posted on Mar 16, 2009

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2 Answers

Just replaced planetary and gears, flat beater still heating bowl. is planetary to be loose or fit tight against mixer head?


The beater cannot "heat" the bowl, so I am going to assume that is a typing error, and you meant hitting.
If the beater hits the bowl it is usually caused by the adjusting screw at rear of the column being improperly set. To correct this you need to turn the adjusting screw slightly to right, or left to adjust clearance. Clearance should be 1/16", about the thickness of a dime.
If this does not fix the problem, and the beater still rubs the bottom of the bowl, it can be corrected by tapping the yoke arm with a mallet, there should be 1/16" clearance between bottom of bowl and end of the beater.
You can determine the 1/16" by dropping a dime in the bowl, the flat beater should just "touch" the coin as the beater rotates.
If you have questions feel free to call us @ the Mending Shed.
Thank you,
Colleen
Customer Service
MendingShed.com
800-339-9297

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1 Answer

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One of the beaters had jumped a gear. I understand they are nylon gears. My wife's had the same trouble. I unplugged the mixer, removed the bowl and install the beaters if you can to see where they are touching. They were two cogs off. I grapped the left (red) beater firmly and twisted it to the left. It took a couple tries and turning on the motor (with out beaters) to find the spot where they had skipped. In the end the left beater jumped back one then two teeth and now the beaters aline properly.
This will happen again with heavy dough, etc. now that the teeth are worn in that spot. Use a bread machine for the heaver dough. IMHO

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1 Answer

I can't get the beater released from the shaft. I did exactly what the book said, push up as far as it goes and turn to the left, but it doesn't seem to go far enough.


Get a copy of the Repair Part List for your model at Kitchenaid.com
Constant pushing of the beater onto the Agitator shaft (40) can cause
it to be pushed in too far into the Planetary (33). With the beater in place,
use a rubber mallet to slightly tap the edges of the beater and push the
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1 Answer

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You can try to replace the batteries again and see where that gets you.
As far as repair if the batteries don't work, I would recommend getting a new one.
Also check to see if it is still covered under the manufacturer's warranty period.
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Don't know a solution, because I am having the same damn problem.
I am very discouraged with this product.
It is a piece of ****.
I am thinking about taking it out back and shooting it with my 270 I bought.
That is the only solution I know.

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These are held on with a bayonet attachement. You need to rotate the beater to disengage from the shaft.

I would recommmend using a brass pin punch against the tang on the beater and tapping it with a SMALL hammer to rotate the beater.

Once the bayonet is disengaged, it should walk off the pin. If it doesn't you might have to use some penetrating oil like PB Blaster.

IN THE FUTURE put a light coat of mineral oil or food-safe grease on these mating parts to avoid the probllem in the future.

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