Question about Comdial Executech 6414 Corded Phone

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Comdial Executech 6414 won't ring

We had a power outage yesterday and now only the main phone will ring for incoming calls. All other phones can answer calls & pick up on-hold, but they won't ring. Did not see anything in the manual. Something simple I'm sure...

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DX-80 Comdial After power outage only Phone # 1 rings, i turned off for 1 min but no luck, any ideas?

Posted on Nov 15, 2013

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SOURCE: Comdial Executech

Press ITCM # 1 to turn off Speaker button light

Posted on Mar 17, 2009

Vit Avaya BP
  • 211 Answers

SOURCE: When I try to get my voicemail by pressing VMAIL

The only way to fix it without your vendor getting envolved is to try to reboot your voicemail server/phone switch(depending on the model of your system it can be inside of your switch or separate computer).
Your voicemail is down right now

Posted on Apr 02, 2009

  • 11 Answers

SOURCE: I have Comdial 7260-00 that has stopped ringing

if u never droped it then go through the instruction book about ringing on or silent, if u do not have try to download it via google help

Posted on Jun 26, 2009

  • 69 Answers

SOURCE: Need certain extension to ring for all incoming

if it is more than 6 extensions you need a call group

Posted on May 09, 2010

  • 225 Answers

SOURCE: We cannot put outside callers

Is voicemail working? I would first check that voicemail is working by calling it directly from an internal phone by dialing the access code or extension number of voicemail. Check that the voicemail is powered up. Typically the voicemail sysytem connected to Comdial phone systems is a PC based voicemail such as Verbatim. Usually there is a monitor connected to the PC based voicemail which can help you diagnose the problem if it is powered up. If voicemail is powered up but not answering, a common failure is the voice board in the voicemail PC.
I need more information about the voicemail system to go further.

Posted on Jan 25, 2011

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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1 Answer

I have an old Comdial Executech 308B system. I ju...


Let me think. On the face of the cabinet, there are 10 or so modular jacks, one for every 2 lines and one for the 8 stations. If you plug the lines into a regular (not Comdial) phone, do you still get a dial tone?
You would get lines 1 and 3, as line 2 would be the second pair of the first jack.

If the box still lights up, I'm guessing that whatever fed dial tone into those lines got disconnected. Is this the part where you tell us you went to VoIP or cable dial tone and they disconnected the local phone company interface?

May 20, 2010 | Lands Phones

1 Answer

Programming issues


I think you ought to start with the proper manual and a proper phone.

The XE series systems were made in the 90's, about 5 or 6 years after your 616x. They took advantage of the new phones, with display, and the 66xx and 67xx series sets. Your 616 uses the 64xx and old 35xx sets. So, which phones are you using? Start on page 47 of this manual http://public.carl.airpost.net/Comdial/Executech%20XE%20System%20Manual.pdf and make sure you program the ports on pdf page 58 (pgm 61) according to the phone types you have. Once you properly define the pones, everything will start to behave.

Carl


Apr 30, 2010 | Comdial Executech 6414 Corded Phone

1 Answer

Comdial Executech 6714x-PG We have nearly 20 phones. All of them get a dial tone but nothing happens when you press 9 to dial out, none of the phones will dial out. Calls can come in only. Thank you


they are either restricted or what you are hearing is intercom tone and not dial tone. the phones may be set to dial out from a diffrent line grop as well have you tried dialing 81 82 instead of 9 and see what happens

Jan 05, 2010 | Comdial 6714 14 Button Executech Phone

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I've lost the manual. How do I set-up speed dial?


I can't find the specific user manual however this link seems to point to a generic setup for quite a lot of Comdial Executive phones, hope it helps http://www.mainresource.com/ComdialExecutech2000Tips.html

Oct 17, 2009 | Comdial Executech 6414 Corded Phone

1 Answer

Buzzing when call on hold


Restart your phone system. Let it stay off for a minute.
If problem continues look what is connected to your music on hold port. Look into that media device and conection methods. If nothing connected you will need to contact your local Comdial Vendor.
Cheers

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Comdial dx-80


The LCD display has completely disppeared on my Comdial DX-80 - the main programmable phone for the group. While the other phones in our systme are fine. I can't see anything on the LCD. Anyone know why? How to get it back? Otherwise, the phone seems to work fine.

Feb 21, 2008 | Lands Phones

2 Answers

Comdial Executech


Press ITCM # 1 to turn off Speaker button light

Jan 15, 2008 | Comdial 6600 LCD Display Phone...

1 Answer

We cannot hear a ring on incoming calls


Sounds like your system defaulted. Only a few phones ring at system default and you may not have those ports connected. First, you need to figure out which Comdial Impact system you have. The phone will work on a few different Comdial systems. Find the main box and get a model number from that. You'll have to tackle re-programming ringing yourself or pay a local company to do it. If you do it yourself you will need the "programming and installation" manual specific for your system. A "user guide" will be of no use to you. You can search the net for "Comdial Digitech, Impact & Impression Programming & Installation Manual" Next, I would suggest a UPS backup for your system so this does not happen again. Unless you have a large carded system with dozens of phones, your phones require less power than a typical computer so a UPS made for a computer will be fine. The system will default either when the system memory battery goes too low or I have seen a few cases where power fluctuations will cause it (like when the power goes on-off-on-off rapidly in a storm) either way a UPS system with surge protection will help.

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