Question about HP 1020 Plain Paper Thermal transfer Fax

1 Answer

Will not fax or copy - Given error light

The machine will not send/receive fax, nor will it make a copy. It has an error light flashing. When pushing the buttons, the machine does not appear to be responding.

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  • ethompson630 Feb 25, 2009

    It just has a blinking "red" light on the front of the machine. The display panel is showing the date/time. Not really sure what a thermal roll is. The machine has been used for 3-4 years, but has just started with the problems. When you send a fax to it, it rings, but the fax never picks up. I made sure that it was set to "Fax" in the Answer Mode.

  • Anonymous May 11, 2010

    what error light? does it need a thermal roll? or has it been installed incorrectly?

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1 Answer

The thermal roll is basically a roll of 'carbon' like paper that is used to transfer the image to your paper (terrible technolgy, and a massive waste of money for the end user....but that's another story)...it likely needs replacing -it's only good for 300-400 pages.

Posted on Feb 28, 2009

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The fax is received by the other party but we receive an error code J72. There is no jam


Dear
If you are sending the fax using ADF, there may be the document jam, Open the ADF cover check the path for any foreign objects.
Also you can send from platen glass without document jam.

Also this may happen to the other end fax machine, better you do a test copy from ADF and Platen glass. and confirm your fax machine is ok.
Thanks.

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How do you send a Fax?


1 Load the document face up into the Document Tray.
2 Dial the receiving party's fax number.
3 Press [Start/Copy].
The fax begins sending.
Note
If an error occurs during sending, the fax beeps intermittently for a few seconds and an error
message appears on the LCD. If this happens, correct the problem and then press [Stop], then
try sending the document again.
The fax automatically redials if the receiving party does not answer or if the line is busy.

Feb 21, 2011 | Canon FAX-JX200

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Sharp FO-4700 Fax Not Received Even Though OK Fax Confirm Given


It's gone forever, once your machine received a EOT (end of transmission signal), your fax machine thinks it was received OK and clears it from memory.

Oct 28, 2009 | Sharp FO 5700 Plain Paper Laser Fax

1 Answer

It's not sending or receiving faxes, but line is working


Hi there,

May I know what exactly the model that you have?

Initially, first check the settings of the machine if it was set to tel/fax or fax settings. Check if there was an error message appear on the unit or better to print out a copy of the fax transmission status. Fax machine will print out a copy of the transmission if it has a problem or it has a communication error on the line or in the other side whose receiving the a fax.

Kindly update me again here.

micro

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1 Answer

Brother mfc 8220 gives error message check original but no paper jam exists.


I assume you're getting this error when sending a fax?
Check original is not a paper jam error. This can happen in the winter due to bad noise on the phone lines. When you send a fax, you can get this result from the receiving machine due to noise. The receiving unit will transmit the error back to the sending unit.
The unit is basically asking you to check the quality of the original document. 90% of the time, there is no problem and the receiving unit actually got a good copy. However, sometimes due to noise on the line the receiving unit will get a poor copy of the fax. In this case the fax should be resent. Of course, since there is no way for you to determine how good the copy is at the receiving unit, in most instances you will have to resend the fax to make sure it goes though.
If, however, you are getting this message while copying (very unlikely) you can do a simple test of the document scanner that should reassure you that there is no serious fault, or pinpoint the actual fault.
Press the following key sequence within 2 seconds: MENU, *, 2, 8, 6, 4. If your unit has a FUNCTION key, use it in place of the MENU key. This should take you to maintenance mode. The display should say MAINTENANCE and all the lights should be flashing. If not, try unplugging the unit, press and hold either the MENU key or the FUNCTION key (depending on which your unit has) and plug the machine back in. This will also take you to maintenance mode.
Now, just press 5 5. This is the scanner area setting command, and if there is any problem with your scanner it will show up here as an error. If there is no fault with the scanner, the unit should return to maintenance mode in a moment. Once done, press 9 9 to exit maintemance mode.
If you are constantly having this error, get a phone repairman in to test your fax line.

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1 Answer

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Folio is not what you want. The usual is letter (LTR) or 8.5 x 11. You may have to check the settings to set the default paper size.

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the green flashing light means your ink cartridge is empty
you need to replace this before you can send/receive
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1 Answer

CHECK CARTRIDGE


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1 Answer

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is there any error messages coming out from your fax machine.see the error messages first.the paper should run smoothly during sending and receiving process

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1 Answer

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first i need to know if it receives or copies,if it don't.that code is is heat lamp(fuser) problem.

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