Question about Dell Dimension 5100 (D51L1) PC Desktop
I have a windows xp home ed and while using pc the power went off and now th pc cannot get past the safe mode screen, i have been told that maybe the needle in the tower is stuck, would appreciate any suggestions thanks
Needle in the tower? Wow! Who told you that? Geek Squad.
OK in all seriousness this is what I want you to do.
Press F8 as the computer boots up.
Choose "Safe Mode with Command Prompt"
Let me know if you're able to get that far and then we'll proceed from there.
Posted on Feb 24, 2009
Tips for a great answer:
Restart the computer. Repeatedly press the F8 key until the Advanced Boot Options screen appears. Select the Safe Mode option using the up and down arrow keys
then press the ENTER key. Choose "Windows XP Home/Professional" depending on the version of the operating system. Press ENTER. Shortly, the welcome screen should show.
Log in as "Administrator"
Click Yes to not use System Restore Mode.
Click the Start button. Choose Run and type in "control userpasswords" (without the quotes). Click OK
Select the "Administrator" user.
Click Change my password. Enter a new password in the corresponding text boxes.
Click OK. Write this password down and store it in a secure place. I do not recommend that a password hint be used.
Close the User Accounts window and restart Windows.
hope this helps
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