Question about Frigidaire Washing Machines

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ON SPIN CYCLE MY FRONT LOAD WASHER SHAKES VIOLENTLY

WHEN THE WASHER SPINS IT SHAKES SO VIOLENTLY MY HUSBAND HAS LEVELED IT SEVERAL TIMES, PUT A STRONGER FLOOR UNDERNEATH IT AND IT STILL HAS NOT HELPED. I TRIED SMALLER LOADS, WHICH THE LOADS I HAVE DONE ARE NORMAL SIZE, IT DOESN'T MATTER IT STILL SHAKES AND WANTS TO MOVE FROM THE LOCATION IT IS IN.

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I have a four year old Andi front loading machine, and just in the last week it has started to move violently during the spin cycle and move across the room.
The last time, the movement was so severe that the machine was cutting itself off and then trying to spin again.
I couldn't control the machine and I just had to turn it off at the wall.

Posted on Jun 01, 2010

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My wife and I just purchased the Whirlpool 9400 series washer and dryer. We loved the pair, the installers came in and set them up ran them rather quickly and showed us the features and left. We put our first load into the washer, I will add, it was a rather large load, but nothing bigger than what the washing machine would handle. Started the washer up and walked away. About 30 minutes later we walk back into the laundry room to see and hear the washer rocking the pedastle door right out of the pedastle and then started to walk itself about 12 inches from the wall. This was very dangerous to us as we have a 14mth old. We immediatly called the store who sent another installer over. He again checked it for levelness and said that this is a known issue and that we should consider buying the cabrio or taking the washer and dryer off the pedastles.

So, to solve this issue, I'm sure you are all waiting. Infact, the washer was level, however, and this is what I found to be key, Lift the washing machine off the front legs, raise them up about a 1/4" higher than the back legs, this will make the washer uneven from front to back, but the other key is to make sure that the nut on the washer leg is all the way up and tight against the washer. In my user manual it said use a 17mm open end wrench to lock the nut against the washer, but my nut was a 14mm.

Again, make the front of the washer a little higher than the back and make sure all the nuts that are on the washer legs are tight against the washer or pedastle.

My washer went from the house ********, to the thing that doesn't make any noise at all.

Posted on Mar 15, 2009

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These washers seem to have 2 major issues eventually: 1. Bearings go bad and the washer gets extremely loud during spin. 2. The inner drum is supported by a 3 legged arm assembly with the shaft sticking out of the back. This arm assembly attaches to the back of the inner stainless drum and allows rotation. These machines have issues with one or more of the arm breaking and causing a severe imbalance.
Reach inside your washer and shake the inner drum back and forth and side to side, if it has any significant movement, chances are your drum support arm or arms are broken. (Good news is the drum assembly has a 25 year factory warranty, but there may be issues trying to make good on it if you fix it yourself. The labor won't be covered though)

There are also 2 shock absorbers/snubbers attached to the bottom of the outer plastic drum. You can remove the two screws at the bottom of the bottom front panel and remove the panel and look inside and see if any of the snubbers is broken.

let me know what you find.

Posted on Feb 25, 2009

  • jetfixr Feb 25, 2009

    I meant to post that as a clarification, but oh well.

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