Question about HP Officejet Pro K5400 All-In-One InkJet Printer

2 Answers

My KY yellow light is blinking. What should I do?

I cannot print anything. My KY yellow light is blinking.

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  • Jon P MD Mar 26, 2009

    After the first time that I had a jam on my printer (after about 8 months of use) the ky light began blinking despite clearing the jam.
    It's not good when the printer blinks but won't work. HELP!


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The k5400 is not recognizing that the ink cartridge is installed. Clean the contacts on the back of the ink cartridge and also the contacts in the K5400 printer. I always use 91% isopropyl alcohol, Hp says to use distilled water. Do let the contacts completely dry before reinstalling.

Posted on May 18, 2009

  • Spectrum314 May 19, 2009

    Sorry, I meant to post printhead not ink cartridge, It is the yellow and black printhead. Open the cover and hold down the paper button (on the front) till the printhead carriage moves left, then unplug the power cord, remove the printhead and clean the contacts on the back of the printhead and also inside the printer with distilled water or 91% isopropyl alcohol (you can get isopropyl alcohol at any good drug store) let the printhead dry throughly. Then reinstall printhead, shut the cover and plug in the power cord. The printer will take about 15 minutes to automatically recalibrate everything, and you should be able to print again.

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Spectrum,

I cleaned my contacts with alcohol and it didn't fix the problem. Upon contacting HP about the issue, they would not help me because they said alcohol can damage their products and can invalidate the warranty.

Posted on Jun 26, 2009

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