Question about Computers & Internet
what operating system are you using (following Microsoft, this webcam will work with Windows Vista™ or Windows® XP with Service Pack 2 (SP2) only)? Are you using one of them?
If yes, please disconnect the camera from your computer, open the device manager of your computer and maximize that window. Now connect the camera to the computer (preferably to one the the USB-ports of the computer, not to a USB-hub!) and watch what is going on at the device manager. Normally the cam should be installed without problems and then you can see the respective entry under "Audio, Video and Gamecontroller". If not, the entry "Unknown device" should appear within the "USB-controller" section. In case this is happening, you should disconnect the cam. install the software which came with the cam and - after you did so - reconnect the cam again. Now everything should work fine...
If not, please come back here and let us know!
Good luck and greetings from Germany,
Posted on Feb 25, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 10, 2010 | Microsoft LIFECAM VX-7000 Webcam
Jan 28, 2010 | Microsoft LifeCam VX-1000 Webcam
Dec 24, 2009 | Microsoft LIFECAM VX-7000 Webcam
Dec 13, 2009 | Microsoft LifeCam VX-3000 Web Camera
Jun 30, 2009 | Microsoft LifeCam VX-1000 Webcam
Jun 27, 2009 | Microsoft LifeCam VX-3000 Web Camera
Jan 24, 2008 | Microsoft LifeCam VX-3000 Web Camera
Oct 10, 2007 | Microsoft LifeCam VX-1000 WIN-Blk Webcam
271 people viewed this question
Usually answered in minutes!