Question about Xerox WorkCentre M15i Laser Printer

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This was posted previously. M15i does not turn

This was posted previously. M15i does not turn on. Unplug, wait does not work and manual of no help. Is there a reset button?!? The winner of the solution award did NOT work. Thanks!

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  • ejdrayercpa Mar 17, 2009

    Same thing. Just called Xerox and they told me it's $300 for the first 1/2 hour for a tech to come look at it.



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In following order, either and most likely the Power supply is bad, That is located under the cover where the paper comes out, On the left side of the machine, where the on off switch is, there are 2 screws that hold the cover on, the power supply is there..A fuse on it may be bad, but that power supply fails due to heat.
Next is the main board failure, but that is less likely , about a 10 percent chance. The power supply print board crack from heat, and the filter capacitors also fail.

Posted on Feb 28, 2009


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LSU stands for Laser Scanning Unit. An LSU Error means there is a problem with your laser scanner, the part that helps create your prints. There could be a problem with the laser, polygon mirror, sensor, etc. that needs to be fixed. In the User's manual it says to:
Turn power off and wait 10 seconds. Turn power on. If the problem persists, call for service.

If powering it off then on fails, you will need to have it looked at by a service tech to fix it. It may need a new laser unit or control board.

If you need more help come back.Post / thumbs / testimonial are welcome!

Nov 30, 2010 | Xerox WorkCentre M15i Laser Printer

1 Answer

Xerox M15i has a paper jam 2 error, how to fix

Hi, open the right side as if you were removing a jam. You will see 4 silver phillips screws. Remove them, unplug the fuser and slide it out. I think you will find either a paper folded up in the fuser or in the paper path just past the fuser.
The fuser itself probably needs rebuilt or replaced.

Take care

Jul 19, 2010 | Xerox WorkCentre M15i Laser Printer

2 Answers

How do I manually receive an incoming fax? I do not keep it on Automatic Receive because it is on my voice line, not a dedicated fax line.

When the phone rings, pick up the external handset. When you hear the fax tone come over the line press the Start button and hand up the handset.

Apr 14, 2009 | Xerox WorkCentre M15i Laser Printer

1 Answer

My Xerox Work Centre M15i is not compatible with my mac mini.

I still cannot get it my Xerox Work Centre M15i to work.  It is not compatible with my mac mini.  

Apr 08, 2009 | Office Equipment & Supplies

1 Answer

Workcentre M15i won't turn on after poss outlet short

turn it off
unplug it
wait a few minutes
plug back in
turn on

Feb 17, 2009 | Xerox WorkCentre M15i Laser Printer

1 Answer

Xerox WorkCentre M15i squeals when printing and copying.

Do not only lubricate metal shafts, but promptly lubricate the "pulleys" on the right and left side.  the will look very similar to a wheek and pulley mechanism.  The squeal happens when one "bar" connects two "wheels" and one side moves faster than the other.

Jan 23, 2009 | Xerox WorkCentre M15i Laser Printer

1 Answer

Xerox M15 PCL6 error

I would go to the xerox website and try downloading the PCL5e driver. It works just as well and even better in most cases. I hope this helps.

Dec 07, 2008 | Xerox WorkCentre M15i Laser Printer

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