Question about Philips GoGear HDD6330 MP3 Player
I got my music on it and when i unplug it from pc and try to turn it on it will flash and shut off and when i lock it it will say bye and boom its off can n e 1 fix plz plz
Make sure the hold/lock is not engaged
Try another USB port
Reset the player
If that fails:
Download the newest version of the Philips Device Manager:
www.usasupport.philips.com - change your country/language as needed
Enter in your exact model #
Click on the link for your exact model #
Click on the Software & Drivers section
Click on "Firmware Upgrade Software"
Install the new Device Manager
Open and run the "Repair" tab
If still nothing:
Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.
After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.
If these methods fail, call Philips to see if you are still in-warranty.
-Tha Mp3 Doctor
Posted on Mar 23, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 04, 2011 | Philips GOGEAR SA6045 MP3 Player
Jun 10, 2010 | Philips GoGear Flash MP3 Player
Apr 12, 2010 | Philips GoGear HDD6330 MP3 Player
Feb 09, 2009 | Philips GoGear SA3245/37 Digital Media...
Dec 31, 2008 | Philips GoGear SA3125/37 MP3 Player
Apr 25, 2008 | Philips GoGear SA178 MP3 Player
Jan 02, 2008 | Philips GoGear HDD1830 MP3 Player
Nov 26, 2007 | Philips GoGear HDD075/17 MP3 Player
1,135 people viewed this question
Usually answered in minutes!