Question about Kodak EASYSHARE 5500 All-In-One InkJet Printer

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Probs with Kodak aio not printing color or blk/wht-cartidges ok

Hi,I'll preface everything by saying I do not know much about computer/printer. My husband loads everything, etc. I gave him this printer a year ago at Christmas. I guess, it is alright. I really question the quality of the printing (color, as well as black and white). It seems as though the reminder to change the cartridges comes up and they show 1/2 full. However, it doesn't seem to be printing well or clear even when they are 1/2 full. I have just tried to print something, using first, color and then blk and wht. For the last several days this has been happening. We just changed them recently, and they are over half full-they are not printing anything now. Do you have any ideas about what might be wrong? Thanks, CZ

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Hello,

My name is ArmyMason, might I suggest cleaning the jets with rubbing alcohol and cue tips. Look at the area where the cartridge goes into the printer and clean that area out until you see no more color on the cue tips. The run a like a 10 sheets thought the printer to get the jets cleared out.

If this doesn't work might I suggest our Premium service or live chat.

Thanks,
ArmyMason

Posted on Feb 24, 2009

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