I have found that our Gestetner DSM627 needs the hard drive replaced.
We ran the service codes to reformat but nothing worked. It still gives
error codes. I have been searching all over for a new one. I finally
found one place but he couldnt tell me if it comes with the software to
run the machine. Replacing it is easy enough but I assume a new hard
drive needs the software right? How else would it run or am I missing
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The error code refers to the hard drive for the finisher. If you want to avoid replacing the hard drive, you can just take the finisher off. The hard drive is used to store print jobs when making sets of copies with the finisher... Good Luck
sc360 is a hard drive detection error. The hard drive might be either defective or disconnected, or one of the connectors might be loose. If you know the hard drive is good, check its power and data cables and connectors. In rare cases, this error can point to a faulty BICU board.
sc990 is a general software error. This error is often logged in conjunction with other errors, and may not necessarily represent a separate problem.
Your best bet is to check the hard drive first -- maybe try formatting it or replacing it if you have an extra one. Good luck!
These SC errors are related to the Hard disk.
Re - enter SP mode: Clear, 107 and press and hold Stop button for 3 secs.
Enter SP 5832-008 and press #,(Mail Tx data) to initialize the HDD. Then switch off and on the machine.
If still with error, replace the HDD.
Attention not to change any others SP modes - very sensitive settings!
The basic scanning method is to use the Twain driver, found in the printer driver disc.
Install it on your computer.
Put original on the exposure glass.
Open Word document, click insert, select from scanner or camera
and select your device scanner and click on insert.
Then you can save it and attach it to an email.