Question about Canon (6981A002AA) for imagerunner 2200, 2800, 3300 Print Server

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Canon IR 3570 802 error

I have several users with the same problem. It is intermittent which adds to the confusion. Some send jobs never make it to the recipient. When I check the send log it shows a result NG 802. An 802 indicates a problem with the SMTP server name. This would make since if this was not intermittent. All of my Canons (24 of them) are experiencing this. My HP digital senders are not having any problems. I have verified the SMTP server name, all the TCP/IP settings, DNS, gateway, Max data size to 99. The recipient can receive most of the time but intermitently gets the 802 and sometimes a 995. The e-mail is from the address book so no typo on the e-mail address. This is a large 1300 user community. Any suggestions?

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5 Suggested Answers

spinal
  • 287 Answers

SOURCE: Canon iR C3220 Printer TCP/IP settings

Wow,
I am not sure why or how I just bumped into this question 8 months later....and why no one has answered your question prior. I hope to God some one has helped you or you bumped into it on your own. If not, press additional functions,system settings, network settings, and the rest is obvious.

Posted on Jul 15, 2008

  • 67 Answers

SOURCE: Canon IRC 2880/3380 Scan to Email client

re install the system software , flash the machine, or clear mmi

Posted on Nov 27, 2008

InLikeFlin
  • 1 Answer

SOURCE: Canon Color Imagerunner c3220

Go to the Printer Tab, select Printer Status/Settings, select Functions, go to page 2, select Run Setup, select Yes, and then you're in like Flynn.

Posted on Jan 15, 2009

  • 118 Answers

SOURCE: canon imagerunner Ir c3200 total reset

On the Control panel press asterisk (with the head) next to ? mark the press the ID SYSTEM SETTING>NETWORK SETTING>TCP IP .you can reset or erase the IP Addres or if you know to go to service program :COPIER>FUNCTION>CLEAR> MN-CON then switch OFF and ON the machine it will restart and then the machine will asked to switch ON/OFF theunit then all are reset

Posted on Jun 22, 2009

  • 1 Answer

SOURCE: Canon IR C3100n copier "NG 853" error

I too tried the UFRv1.42_Win2k-XP-2003_INF Driver for the Canon C3100 and it worked superbly .

Posted on Mar 31, 2010

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