Question about Canon (6981A002AA) for imagerunner 2200, 2800, 3300 Print Server
I have several users with the same problem. It is intermittent which adds to the confusion. Some send jobs never make it to the recipient. When I check the send log it shows a result NG 802. An 802 indicates a problem with the SMTP server name. This would make since if this was not intermittent. All of my Canons (24 of them) are experiencing this. My HP digital senders are not having any problems. I have verified the SMTP server name, all the TCP/IP settings, DNS, gateway, Max data size to 99. The recipient can receive most of the time but intermitently gets the 802 and sometimes a 995. The e-mail is from the address book so no typo on the e-mail address. This is a large 1300 user community. Any suggestions?
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
I am not sure why or how I just bumped into this question 8 months later....and why no one has answered your question prior. I hope to God some one has helped you or you bumped into it on your own. If not, press additional functions,system settings, network settings, and the rest is obvious.
Posted on Jul 15, 2008
SOURCE: Canon Color Imagerunner c3220
Go to the Printer Tab, select Printer Status/Settings, select Functions, go to page 2, select Run Setup, select Yes, and then you're in like Flynn.
Posted on Jan 15, 2009
On the Control panel press asterisk (with the head) next to ? mark the press the ID SYSTEM SETTING>NETWORK SETTING>TCP IP .you can reset or erase the IP Addres or if you know to go to service program :COPIER>FUNCTION>CLEAR> MN-CON then switch OFF and ON the machine it will restart and then the machine will asked to switch ON/OFF theunit then all are reset
Posted on Jun 22, 2009
Tips for a great answer:
Nov 03, 2016 | Canon Office Equipment & Supplies
Sep 22, 2015 | Canon Office Equipment & Supplies
Aug 15, 2011 | Canon iR 2016i Black and White Copier
Feb 18, 2011 | Canon iR 2016i Black and White Copier
May 20, 2010 | Canon imageRUNNER 3300 All-In-One Laser...
Apr 16, 2010 | Canon (6981A002AA) for imagerunner 2200,...
Sep 14, 2009 | Canon imageRUNNER C3200 Color Printer
Apr 24, 2009 | Office Equipment & Supplies
Apr 18, 2008 | Panasonic KX-FB421 Plain Paper Film Fax
Feb 25, 2008 | Canon (6981A002AA) for imagerunner 2200,...
1,627 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: