Two dell 1720dn printers with two different problems.
1: The printer is flashing the error light and only prints out the notice for needing to chang the imaging drum. I've changed the drum with two different new drums but the printer still won't acknowledge them.
2: A printer that worked fine last week was just reinstalled onto a new computer and now only prints blank pages when jobs are sent to it. It is not a toner problem because I can print the Printer Settings page fine. It constantly had the last orange light on. After I attempted to reset the counter by opening the cover and holding down Cancel until all the light flashed, now the first three lights are on and it still won't print!
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maybe late, but if in case you continue to have this issue, try this out. reset its counter, by pressing and holding the CANCEL button until all lights
flash in sequence, after that, you may need to turn off and turn on the
printer and test it again..
I did a forced reset to default... Open the front panel, hold down the green and orange buttons, turn on the printer. Wait as the lights cycle until the error light remains on, then close the front panel. A new config page will print, and then you will be able to connect to the printer using the new DHCP address that has been assigned.
& hold the cancel button untill all lights start flashing in a
sequence and then i release the button and close the front cover." "DO NOT release the button, but continue to hold down it while you close the front cover.
Printer offline: Right click on your printer in the "Printers and Faxes" folder and "UN Check" use printer off line,
After replacing the drum unit you have to tell the printer that you've done it(it's not smart enough to figure it out itself). Have the front door open and press and hold the Cancel button on the printer until all lights flash in sequence then let go. Then close door and try.