Question about Dell 1720dn Laser Printer

1 Answer

Two dell 1720dn printers with two different problems.

1: The printer is flashing the error light and only prints out the notice for needing to chang the imaging drum. I've changed the drum with two different new drums but the printer still won't acknowledge them.
2: A printer that worked fine last week was just reinstalled onto a new computer and now only prints blank pages when jobs are sent to it. It is not a toner problem because I can print the Printer Settings page fine. It constantly had the last orange light on. After I attempted to reset the counter by opening the cover and holding down Cancel until all the light flashed, now the first three lights are on and it still won't print!
HELP!

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 49 Answers

Call Dell and get the drum count reset instructions. They should tell people this info...but neglect to. :P

Posted on Feb 27, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I CHANGE THE Imaging Drum Kit for Dell 1720DN Laser Printer AND THE PRINTER CONTINUE WITH THE SAME ERROR.


maybe late, but if in case you continue to have this issue, try this out. reset its counter, by pressing and holding the CANCEL button until all lights flash in sequence, after that, you may need to turn off and turn on the printer and test it again..

Aug 09, 2010 | Dell 1720dn Laser Printer

1 Answer

Will not print the error light and the drum light flash. Replaced drum but still will not print and error light and the drum lights still flash.


The drum counter will have to be reset, Use the following steps.

1. Open the front door.
2. Press and hold the cancel button (x button) until all the lights flash in in order.
3. Then close the front cover.

This will reset the drum counter so that you can continue to print.

Jun 23, 2010 | Dell 1720dn Laser Printer

1 Answer

I am not able to change ip on my Dell 1720dn


I did a forced reset to default... Open the front panel, hold down the green and orange buttons, turn on the printer. Wait as the lights cycle until the error light remains on, then close the front panel. A new config page will print, and then you will be able to connect to the printer using the new DHCP address that has been assigned.

Oct 07, 2009 | Dell 1720dn Laser Printer

1 Answer

Dell Printer 1720dn - Unable to reset drum counter..


"Press & hold the cancel button untill all lights start flashing in a sequence and then i release the button and close the front cover." "DO NOT release the button, but continue to hold down it while you close the front cover.

Printer offline: Right click on your printer in the "Printers and Faxes" folder and "UN Check" use printer off line,

May 11, 2009 | Dell 1720dn Laser Printer

1 Answer

Dell 1720dn all indicator lights flash after printer is powered on for several minutes. Once this happens, I can no longer print. If I power cycle the printer, it will function normally for a time.


this printer is actually a modified LExmark E238...if printer under warranty, demand they replaceit.
if all lights flash..usually means a hardware printer problem Main board.

May 06, 2009 | Dell 1720dn Laser Printer

3 Answers

Dell 1720 flashinf replace drum- error.


The second link was the helpful information. Also, to cut through all of that --

If you need to reset the counter:

1. Remove drum kit with toner

2. Make sure all print jobs are flushed otherwise whatever has been sent and not printed will come spewing out.

3. Hold down CANCEL Button until all lights flash through.

4. Slide the drum kit and toner properly into the Printer.

done.

Mar 03, 2009 | Dell 1720dn Laser Printer

1 Answer

1720dn error light will not reset


Follow this link to a previous FixYa post about this error and the suggested solution.

Feb 23, 2009 | Dell 1720dn Laser Printer

1 Answer

Dell 1720dn has gray streaks in printing


That green drum is the imaging drum, and it needs to be replaced. You can purchase directly from dell:

http://accessories.us.dell.com/sna/productdetail.aspx?sku=310-8710&cs=19&c=us&l=en&dgc=SS&cid=27530&lid=627063

After-market replacements are available as well from a number of online sellers. A search on Google will provide many links.

Feb 13, 2009 | Dell 1720dn Laser Printer

3 Answers

Dell 1720dn Error and Toner light on


After replacing the drum unit you have to tell the printer that you've done it(it's not smart enough to figure it out itself). Have the front door open and press and hold the Cancel button on the printer until all lights flash in sequence then let go. Then close door and try.

Apr 09, 2008 | Dell 1720dn Laser Printer

Not finding what you are looking for?
Dell 1720dn Laser Printer Logo

844 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Printers & Copiers Experts

Prashant  Sharma
Prashant Sharma

Level 3 Expert

1127 Answers

Rick Johnson
Rick Johnson

Level 2 Expert

84 Answers

sunmaid

Level 1 Expert

3 Answers

Are you a Dell Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...