Question about Microsoft Windows Live Messanger
I have downloaded new windows live messenger 2009 but after signining in i see that my contact list is disappeared and gives me the message to add your contacts,i tried to add contacts and when i appear oflfine and come bak my added contacts are again not there, i also tried by importing contacts also but in vain, i switched back to msn 8.5 and my contact list came back but help me using 9 version...how to get rid of this bug,pls help
I emailed microsoft about this problem,heard back 2 days later and there expert advice is.......It Is a known problem that Is currently being Investigated please except our regrets that this has happened and please roll back to messenger 8.5 untill the problem Is resolve.I had already done this when I got the email,but here is there workaround/solution
As a workaround, you may try downgrading Windows Live Messenger. Please follow the steps below how to uninstall version 2009 and install version 2008.
a. Click Start, click Run and type appwiz.cpl and then press ENTER.
b. In the list of currently installed programs, locate and select Windows Live Essentials and then click Change/Remove.
c. Click Uninstall.
d. Follow the prompt on how to remove all Windows Live products accordingly.
e. Download version 2008: http://www.microsoft.com/downloads/details.aspx?FamilyID=7a1aae73-48cc-4f7a-b445-0487bd5e84ef&displaylang=en
Posted on Apr 13, 2009
Right! I have just had this problem :(
BUT!! i managed to fix it ;)
Basically i went, Start| Default Programmes| (And clicked on Live Messenger Plus) Repair
It then gave me options to Uninstall or Repair: I Clicked Repair
It then gave me 3 tick boxes which said like "Delete Internet Scripts" (Something along them lines)
- I unticked them all
after it had repaired successfully, i signed in but i signed in as online and it worked!
Hope this works :)
Posted on Apr 12, 2009
This has affected millions of people all over the world, and although
MSN has been trying to fix the problem, I believe the still have not
Aside that, here is what you need to do.
Click Start, click Run and type "regedit" without the quotes.
This will open the Registry Editor
Then, you will see My Computer and under that, there is HKEY_CLASSES_ROOT, HKEY_CURRENT_USER, HKEY_LOCAL_MACHINE, HKEY_USERS and HKEY_CURRENT_CONFIG.
Double click on HKEY_CURRENT_USER and you will see software. click on it and you will see Microsoft. under Microsoft you will see MSNMessenger. After you click on that, scroll down until you see ProtocolHandlerLock.
This is "HKEY_CURRENT_USER\Software\Microsoft\MSNMessenger"
Double click that and you will see '0'. Just type 1 where the 0 is and click ok.
Then, close the Registry Editor and try downloading and installing the latest version of Windows Live Messenger.
Let me know if this works, because for some it will and others it won't.
Posted on May 28, 2009
After using Live Messenger 9 for a while, 1 day suddenly my contact screen was shown blank. I tried repairing it, like mentioned above (only for me I had to go to the control panel > add/remove programs > Windows Live Essentials > change (repair) it took 3 minutes to repair, I restarted the computer and my contact list was back.. THANKS!! (especially to Georgia15 who directed me to this solution)
Posted on Jun 08, 2009
Nothing work, just step back and install live messenger version 8.5 or 8.1 you may see your all contact list back.Its common problem in live messenger version 9. So keep on Using live messenger version 8.1 or 8.5 both working fine
Posted on Mar 17, 2009
My import new contacts screen doesn't come up
Posted on Jan 06, 2011
Maybe try reinstalling messenger 2009 off of filehippo and save the file instead of run it might work.
Posted on Mar 01, 2009
ok in any version you using it will ask you at the time of sign in;
appear offline available busy awey
you can select either one you like.
Your rating is very important to me....
Was this helpful?
Posted on May 26, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Nov 11, 2009 | Microsoft Windows Live Messanger
on Jan 06, 2010 | Computers & Internet
Nov 05, 2009 | Microsoft Windows Live Messanger
Oct 05, 2009 | Microsoft Windows Live Messanger
Sep 18, 2009 | Microsoft Windows Live Messanger
Jul 18, 2009 | Yahoo Messenger
Apr 29, 2009 | Microsoft Windows Live Messanger
Apr 24, 2009 | Microsoft Windows Live Messanger
Apr 17, 2009 | Microsoft Windows Live Messanger
Nov 10, 2008 | Microsoft Windows Live Messanger
15,332 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: