It won't print faxes if ink is too low so it stores them until you replace the low cartridge or cartridges. Don't know if you can transfer to computer. Do it the other way around and go to www.myfax.com I did and I love it.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The in use alarm appears to be related to fax reception and printing. There are some options below that you could try:- Memory Reception If the machine receives a fax under one of the following conditions, it will not be able to print the received fax and will store it in its memory. The In Use/Memory lamp is lit and Received in memory is displayed on the LCD. When the problem is resolved as described, the fax stored in memory is printed automatically.
Ink has run out: Replace the FINE Cartridge.
Routine Maintenance Note
You can set the machine to forcibly print a received fax even if the ink has run out.
However, part or all of the fax may not be printed since the ink has run out.
Also, the contents of the fax will not be stored in memory.
If the ink has already run out, we recommend that OFF be selected for Auto print in FAX user settings to store the received fax in memory and print the fax manually after replacing the FINE Cartridge. After you replace the FINE Cartridge and select ON for Auto print, the fax stored in memory will be printed automatically.
Paper has run out: Load the paper and press the OK button.
A different size of paper from that specified by Page size is loaded:
Load the same size of paper as that specified by Page size, then press the OK button.
Page size is set to other than A4, 8.5"x11"(LTR), or Legal (or 8.5"x14"):
Set Page size to A4, 8.5"x11"(LTR), or Legal (or 8.5"x14").
Media type is set to other than Plain paper:
Set Media type to Plain paper.
You pressed the Stop button to cancel printing of a fax: Press the FAX button
Alternatively turn the printer off, open the devices and printers section of Control Panel, right click on your printer and select "see what's printing" and left click on this. A window will pop up which may or may not contain a list of documents. If it does these must be cancelled (Menu - Printer - Cancel all documents). Once all documents have gone from the list turn the printer on and try to print.
Other than the above suggestions I would need to know more about your OS and exact problem. Hope this helps.
ERROR LCD: WAITING FOR REPORT Solution:
Set [AUTO PRINT RX] to ON (MX300 / MX310)
AUTO PRINT RX
[AUTO PRINT RX] is set to [OFF], incoming received faxes will be
temporarily stored to memory and transaction reports (TX, RX and
Activity) remain in memory. The default setting is [ON], which means
incoming received faxes and transaction reports will automatically
The fax machine will not automatically print a received fax and will store it in memory in the following conditions.
Ink is low or has run out
The paper size and type is not set correctly
Paper has run out
The Output Tray is closed
To set AUTO PRINT to ON, please follow these steps.
Press the <FAX> button to enter the Fax menu.
Press the <Menu> button. [FAX SETTINGS] is displayed
Press the left or right arrow button to select [RX SETTINGS] , then press <OK> two times.
Press the left arrow to select [ON], then press <OK>.
Note: When AUTO PRINT RX is set ON, a sub-menu will appear to PRINT WHEN NO INK.
At sub-menu PRINT WHEN NO INK, decide if you'd like the machine to continue to print incoming received faxes if ink is low.
When this option is set ON, the fax machine will not monitor the ink
level of the ink cartridges. If ink is low or out, received faxes will
print with streaks or blank. Furthermore, once the fax is printed, it
will be deleted from memory.
To print received faxes when ink is low or out, press the left or right arrow to select [ON] and then press <OK>.
store received faxes in memory when ink is low or out, press the left
or right arrow to select [OFF] and then press <OK>.
Press the <Stop/Reset> repeatedly to return to Fax standby mode.
C-CRT means to replace color ink cart. because it is low on ink or is out.
B-CRT means the same thing, but regards to the black ink cart.
Press menu button, then go to fax settings, then go to memory
reference. Then go to memory list, and hit OK...this will give you a
list of everything stored in memory. Then to print each document in the
memory, go to print document in the memory reference submenu. Then
enter the TX/RX No listed on the memory list.
if that doesnt help.... contact canon at the earliest.....
thank you for using fixya...
have a nice day
Go to this link. In the search window in the center of the screen type "memory full" and click on the Search button. Select the answer that says "memory full", but also check the one that talks about "ink is low/received in memory". The latter document gives directions for deleting faxes that are "piled up" in the machine's memory.
If ink has run out while receiving a fax, if the paper size setting is incorrect, or if the paper type is set to a type other than plain paper, the fax is automatically stored in memory and <Received in memory.> is displayed. When the ink tank is replaced or the paper size/type setting is corrected, the stored fax is printed automatically.
Also, if the machine is in the process of something else (printing from computer, making a copy, scanning to computer), when a fax comes in it will be saved to memory, but it should print within a few minutes of becoming idle again.
You can delete docs held in memory by going to Menu, View docs in memory, scroll down to delete. This makes the light turn off. My fax stopped taking faxes while I was away because this memory held too many docs and my ink was low. Very inconvenient.
=) SOLUTION!!! To print from memory, simply press the "FAX button on the front panel. Then, press the "MENU" button. "1. Fax Settings" will appear in the display. Press the "right" arrow key once so that you get "Memory Reference" to appear on the screen. Press the "OK" button once. It will display "Print List", but you want to "Print Document", so press the "right" arrow key until you get to "Print Document" and press "OK." Once you are there, press "OK" again and the message "Print 1st page only?" It displays a YES and NO, so hit the left or right arrow key to choose. If you want to print the entire document, choose NO and press "OK" Your document will print out!!! =)
Check your ink cartridges and fill any that may be low. I got that error because one of the cartridges (magenta) needed to be refilled. The printer was storing failure reports in its memory until they could be printed out, leaving no room to fax new documents. As soon as the ink cartridge was replaced, the reports printed and freed up the memory to send out faxes.