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HELP!! Cursor frozen

I have a toshiba M55-S3512. At first my cd/dvd rom wasnt working. I let a friend check it out and now my cursor is frozen in the middle of the screen. None of the keys work, the only one that does is the power button. I trieed a USB mouse but still nothing. I can boot to safe mode but due to the non movement of cursor or arrow keys I cant select and thing. I tried the function, F9 key also

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  • rolond_74 Feb 26, 2009

    Hello, thank you for your reply. I did not try ctrl+alt+F9,I will also try the reset button. Where exactly is it may I ask? Also what does these steps do?

  • NY
    NY May 11, 2010

    Have you tried ctrl+alt+F9? How about the reset button under your notebook, try holding it for 15 sec.

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Sounds like all of the drivers were corrupted in some way. You will need to reinstall the drivers somehow, but since none of the input devices are working, you will need to have assistance doing this, either through a repair shop or through ASUS. If your warranty is still active, they will repair it free of charge.

Please rate, Thanks!

Posted on Feb 27, 2009

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