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Re: The screen seems to have shifted
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first.On most models, restart is done by holding the power button in for 15 seconds or longer.Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced. Download the Sansa Recovery Tool from the Sansa website. Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything. Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp If these fail, then: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version). You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer. -Tha Mp3 Doctor
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Very likely your firmware is corrupt. The only solution at this point would probably, and I say that b/c this is troublshooting in a posting forum, be to reformat the device. After that, the firmware would need to be reloaded. Hopefully you have backed up your vids , pics and music.
Will Windows read it as a flash drive? If so, find a file recovery program like undelete or something, use it to restore your files, then turn on the sansa, then select format( if it is a view) and it will delete all your songs
Use Windows Media Player to delete the songs, but before you do, the reason that those pics were added is that "automatic synchronization" was enabled in Windows Media Player - switch to manual synch, and it will never happen again. Here are some helpful links:
The instructions in these pages, which are largely links, pertain to Windows Media Player 10 and 11 only.
Windows Media Player is made by Microsoft. The general help page for Windows Media Player is:
To those that are having problems with the MP3 player not being
recognized. With Windows XP there is a little Icon on your Systems Tray
that is called the "Safely Remove Harware Icon". Not using this Icon
when unpluging MP3''s or zip drives can cause your PC to no longer
recognize it. Toshiba Satellite laptops are known for this, others
probably have the same problem. The solution here is to install the
latest update of the ACPI Flash Bios for the Toshiba Satellite
computer. Maybe this is also the problem with other PCs. To prevent
these problems allways click on the Safely Remove Hardware icon before
removing the MP3 player or any USB flash drive 1 With your m240 set to MSC and connected, go to "My Computer" and
"right click" on the "Sansa m240" icon and select "Properties" 2 In that window, select the "Hardware" tab 4. In that "All Disk Drives" window, highlight the "Sansa m240" drive and select "Properties" (at the bottom) 5. In that window, select "Policies" 6. And there, set it to " Optimize for Quick Removal" and click OK and OK again
My Insignia MP3 player had a weird malfunction. it was fine on my ride up to school ( about 8-8:30 am)...but then after i finished band practice (6:00 pm) the music would play but the screen didn't come on..it just turned this dark blue-ish color. So i cant see the words, pics, or ANYTHING..
someone please help...its not even a year old!
if you have any suggestions, please email me @ Mika.GIRL14@gmail.com