What ''Fax server'' is good?
1) The first is the obvious one....Microsoft Windows 2003 Server!
2K3 server has basic fax services built right into the O/S for free.
This is the perfect solution for a small office such as a real estate
office or doctor's office. All you need is a basic fax/modem in the
server, and you're ready to go. Server 2k3 can be configured to route
faxes to a particular email address, print the faxes to a network
printer, or store the faxes in .TIF format on a network share, or any
combination of the three.
The disadvantage of this setup is
that it does not distinguish between users or phone numbers. ALL
incoming faxes will be routed to the same email address. Again, this is
why I say it is perfect for a small office. My smaller customers use
this method to simply route all faxes to a receptionist, who in turn
reads the fax, figures out who it's for, and then forwards it on to the
appropriate recipient. The fax server does not support multiple
trunking phone lines and does not distinguish between recipients or
senders, but treats all faxes the same. SBS 2k3 also supports this
feature. Server 2000 does not support this feature, and no add-ins are
available to add it, to my knowledge.
The MS software allows you
to send a basic fax if it is properly formatted. I believe it only
accepts .TIF files, but this is easily verifiable on Microsoft's
2) The big boomer in the faxing industry is called
RIGHTFAX. This is a completely different animal than the basic little
faxing package that comes with windows. Rightfax is quite expensive to
set up, deploy, and support from Captaris is also expensive. However,
the software is very powerful. The main difference is that RIGHTFAX can
distinguish between incoming and outgoing faxes, and routes faxes
directly to the users.
First, you to set up and reserve from the
phone company a range of phone numbers that all "trunk" (or ring) to the
same physical location. For example, I have ONE phone line coming into
the building, but I want that ONE line to have 100 different phone
numbers. So Sprint will set me up with all the numbers from 555-5000 to
555-5100 and they all ring to the same line.
Then RIGHTFAX does
its magic. Using a special kind of "super modem" called a Brooktrout
board, it can actually receive faxes on all of these lines. (100 lines
is not the limit, I'm just using that as my example, the limit is crazy
high, like over a thousand lines) Then, based on the phone number that
was dialed, it can route the call to the appropriate user. It
integrates in with Active Directory AND MS Exchange, so it can email
faxes directly to Exchange recipients. It's truly amazing that it works
at all, but it is very consistent.
Outgoing faxes are even more
impressive. RIGHTFAX supports faxing in a variety of formats. You can
feed it an MS Word document, .TIF, .jpg, excel files, Raw text,
whatever...and it automatically converts it to fax format before sending
it. The only format that is not supported is .PDF, but it is available
as an add-in for an extra cost.
There are multiple ways to send
faxes, also. The best thing about it is that it adds a button into MS
Outlook. When you click it, you create your fax just like you'd create
an email, including attachments, and when you click send, it is faxed
automatically through the server. This is especially cool because it
reads Exchange data, so you can pick a user off an exchange or outlook
contact list, and the fax server will automatically use whatever phone
number it finds in the "fax" field. It even puts the user's custom
(virtual) phone number on the outgoing fax for easy replies. You can
also print to a fax machine, or use their little quick fax utility to
send one-time faxes. There are a lot of great options for sending.
user interface on the server modules is a bit clunky, but you get used
to it. Also, like I said, the software becomes expensive VERY quickly,
especially if you figure in all the add-ins you need, plus the trunking
lines from the phone company. It's not for everyone, but it's extremely
powerful and versatile if deployed properly.
Their tech support
is pretty good, they got me up and running in a week or so, and were
extremely knowledgeable about their product.
I'm not sure if
there's anything more specific that you wanted to know about the
software, I could go on for hours, it's extremely complicated. But, if
you have any more questions about either of those platforms, let me
Hope i helped you.
Thanks for using ' Fixya ' and have a nice day!!
Mar 30, 2010 |
Computers & Internet