I have an IBM Infoprint 1532 printer.
When it runs out of paper from tray 1 it will NOT automatically switch to tray 2.
Instead it just stops & beeps, message reads load paper in tray 1!
I have checked the configuration on the print server, I can't see a setting which allows me to set paper tray to Auto - it only allows me to set tray1 or 2 from the configuration menu\paper menu\default soure
For tray linking to work, both Paper Size AND Paper type must be configured the same for both trays. You probably have the paper sizes the same but types could be different. The is no setting to make tray linking work.. it will do it automatically if the above settings are correct.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
First of all, let's establish exactly what doesn't see the second tray - the printer or the computer?
Go to the printer's display, enter the menu and find a configuration sheet print option (or something to that effect). All printers can output a summary page with all relevant information, like memory, settings and also paper trays. If the second tray is not mentioned on the configuration sheet, then there must be some problem with electrical connection between the printer and the tray.
If however the printer sees the tray, only the computer doesn't let you print/select it, you must open the control panel, printers, properties for your printer and find an option like "installable accessories", "optional components" or something similar, where you will find an option to enable the second tray, thus informing the printer driver that the printer is equipped with 2nd tray.
There are two possible solutions: The first is that the lugs on the side of the paper tray are broken, and the printer cannot "see" a paper tray. In this case you need a new paper tray. The other possibility is that the tray and paper size sensor inside the printer is faulty. Often just pushing the contacts can free them, and sometimes the metal prongs that sense the lugs on the side of the paper tray get unseated. Just use your finger to reseat them correctly. If that doesn't work, the sensor board is likely to have failed, and will need replacing
There is probably a small piece of paper in the back of the printer in the fuser. Shutdown the printer and wait a few minutes as this part is hot. You may need to remove a few screws to take off the back cover and check inside the fuser.
The usual reason that the printer will ask you to load paper into the MPF is that the green paper guides in the paper tray is not clicked in the right position. It only needs to be slightly out of position to give the wrong paper size info to the printer. The easiest way to confirm if the guides are correct is to print the Menu Settings Page. Check that the paper sizes listed in that report are the same as the actual paper sizes in each tray. If it's different you need to adjust the guide correctly. It's remotely possible that the sensing switch is faulty but it's more likely that the paper tray guide isn't latched in it's correct position.
You need to adjust the green paper size sensor in the back of the tray to letter. This is connected to sensors on the side of the tray. If you set it directly to Letter, then the printer will read the tray as letter paper.