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Ipod is disable and showing connect to itunes

Hi i am nitesh patel from India and the problem is that my video ipod has been lock after i had given wrong password and the message on the ipod is giving that ipod is disabled and connect to itunes and i had done many time but it don't work so pls. help me out of that.

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  • Anonymous Mar 15, 2009

    well my name is kelmarys. my i-pod touch says is disable.i conect to i-tunes but it still doesnt work.i need help

  • Anonymous Mar 23, 2009

    me to

  • diegomartine Apr 10, 2009

    it says disable connect to itunes and i did that three times and it still dont work


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You might be able to restore the iPod, you just need to put it in a different mode. Try plugging it into your computer. Press and hold both the sleep and home buttons at the same time until the screen goes black (can take longer than 10 seconds) then let go of the sleep button (the button on the top of the unit) while keeping the home button held in (the button on the front of the iPod). Keep the home button held in until your computer recognizes new hardware. You should hear some sort of sound coming from your computer speakers. That and the "installing new hardware" notice should come up in your taskbar (this is where you computer shows the clock). Let go of the home button once this happens. Open up iTunes and then restore it.

Just a little FYI - it may take longer than 4 minutes before you can a response. You might want to wait at least a few hours before bumping your thread. Remember that this is a normal work week and not everyone is on these forums during normal working hours (ie 9:00 AM to 5:00 PM). Most of the traffic here on iLounge is during the evening.

Posted on Mar 18, 2009

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If you have forgotten the code, you can unlock the iPod by doing the following: Connect your iPod to the primary computer you use it with (the first one iPod synced with), and open iTunes. When you disconnect iPod from the computer, it will no longer be locked. If you can't unlock iPod using either [the code or connecting it to the computer you use to manage its songs]. . . you can restore your iPod to factory settings using iPod Updater. Please note that this will erase all data on your iPod. Afterwards, you can add your music and data back to your iPod. If you want to change the primary computer that your iPod is associated with, do this: 1. Restore your iPod. Warning: The restore process cannot be undone. All of your songs and files will be deleted. Always make a backup of your important data. 2. Connect your iPod to the computer that you want to be the primary computer. 3. Open iTunes and synchronize.

Posted on Mar 01, 2009

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My ipod is disable.and it shows'ipod is disable connect to red box.what can i do now .please help me.

Posted on Oct 16, 2009

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Ipod is disabled connect to itunes

Posted on Oct 18, 2010

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K i did the 1st solution n now my ipod is off. i tried everythinq but it won't come on. help me plzzzzzzzzzzzzzzzzzzzzzz?

Posted on Jul 30, 2010

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I keep trying erry thing but my ipod wont come in disabled

Posted on Aug 16, 2012

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1 Answer

Hi this is Amar From India Let me Conform How to Download Itunes for my Apple ipod Model No MA978ZP

The download for iTunes is the same, no matter the iPod model. The download is located at the following link:
Entering your email address is not necessary.

Aug 22, 2011 | Apple iTunes

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My ipod shows a connect to itunes symbol. When i connect it, it says "Itunes could not connect with the ipod 'ipod touch' because it is locked with a passcode. But my ipod wont let me type in the...

1. Reset or restore your iPod for a try, this can fix many general iPod problems. 2. You may try this iTunes alternative, I always use it to upload music and video to my iPod once my iTunes can't recognize my iPod, my friends recommend it to me, it's safe and works pretty well, you can also use it to copy music and video from ipod to computer for backup, it's useful when you lost your iTunes library. 3. Update your iTunes to the latest version. Plug in your iPod. If iTunes can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod. I got this method from Apple technical support. Hope it helps. Contact me if you have any other question.

Apr 06, 2011 | Apple iTunes

1 Answer

My ipod is disabled and says it needs to connect to itunes how can i fix dat

You need to restore it in itunes, if it doesn't let you, you need to connect the usb cable to the computer, but not to the ipod, then just hold down the home button or the main button on the ipod, in the front, keep holding it down until I tell you to let go of it.

Now connect the other end of the cable to the ipod, and wait until you get a message about ipod in recovery mode on your screen, when you get that message you can let go.

Then go ahead and restore the ipod with itunes and that will solve the problem.

Feb 25, 2011 | Apple iTunes

1 Answer

Ipod is disabled and connect to itunes

I am sorry to Here that. follow this video to get your issue resolved.

Feb 21, 2011 | Apple iTunes

1 Answer


This means you entered the wrong passcode too many times and you need to connect your ipod to your computer for iTunes to recognize and unlock it.

Jan 11, 2011 | Apple iTunes

3 Answers

My ipod says ipod is disabled connect to itunes\r\...

Being locked out of a device is very frustrating in deed.

The first thing you have to realize is that there is a way to unlock the ipod but there is no magic code. You will need to restore the ipod back to factory setting to get it unlocked. My suggestion is to do this from the computer in which you last synced to so you can easily re-sync you content - or restore from your last back up ( witch itunes will prompt you to do )

Once at the computer you will need itunes open and your ipod connected

1) Make sure you have the latest vertion of itunes downloading
you can check this by going to { HELP>CHECK FOR UPDATES}

2) On the ipod hold the sleep wake button at the top and the home button on the bottom at the same time until you see the apple logo

3) Once you see the apple logo - release the sleep/wake button but remain holding the home button

4) You will see an error message from your computer

5) click ok - Then the restore button - the restore will take about 15- 20 minutes

Note: if you have previously backed up the ipod it will prompt you to restore from back up in the restore process

6) re - sync your content after the restore is complete

7) after sync disconnect and use

I hoped this helped

May 20, 2010 | Apple iTunes

1 Answer

Hello, I have a desktop PC an a laptop at home, I have itunes on my desktop and just installed it on my laptop yesterday. I want to get all my music onto my laptop itunes. Is there a way to import my music...

If you have an iPod, then use iTunes on your desktop to load up your iPod with your iTunes music.

Then, use a program like TouchCopy to copy your iPod content onto your laptop or straight to iTunes. TouchCopy lets you copy all your music, video, photos, contacts, notes, calendars, games and more from your iPod.

To copy your iPod music using TouchCopy, you will need to...
1. Download and install TouchCopy on your laptop. TouchCopy works with all iPod types and the iPhone. There are free PC and Mac downloads available from here

2. Ensure that iTunes is closed before connecting your iPod. Then start TouchCopy and connect your iPod. TouchCopy will have fixed your iTunes preferences so that iTunes will not sync music or video with your iPod while TouchCopy is running. These changes are restored when you quit TouchCopy.

3. Use TouchCopy to copy all your iPod content to your laptop hard drive or straight into iTunes.

4. You can then use iTunes to re-sync your iPod, which will re-load your iPod with all your music and let you add new content to it too.

Apr 17, 2010 | Apple iTunes

1 Answer

Why does my ipod say onnect ipod to itunes?

Your device was probably disabled because of entering an incorrect passcode several times, that's why even if you're trying to restore it over iTunes, it refuse to restore. That means the passcode lock is stil in effect. To bypass that lock, here's what you gotta do:
  1. Plug/connect your device to a computer (PC or Mac)
  2. Turn it OFF
  3. Press and hold the POWER and HOME buttons together for EXACTLY 10seconds
  4. Release the POWER button but keep holding the HOME button until the computer beeps indicating that a USB device is recognized.
  5. Open iTunes and restore your device.

Warning: Restoring will delete all data on your device but this is the only way for you to recover it.

If you don't get it at first, try holding the buttons for lesser time or see the other procedures and some screenshots on my tip (link below):

For more iPhone / iPod touch tips like jailbreaking and unlocking, CLICK HERE or contact me personally at this email: or add me on Skype:


Mar 30, 2010 | Apple iTunes

4 Answers

My iPod touch says connect to iTunes but when I connect it to iTunes it cant open my iPod because of a password but I can't type it in because of the connect to iTunes screen. What do I Do?

Two choices:
Plug in your iPod
Go to "My Computer"
Go to your iPod's drive (F for me) Make sure you can see all hidden folders (If you aren't sure go to Tools, Folder Options, View Tab, and check Show) After that click iPod_Control Click the folder called "Device" And then change it from _locked, to _unlocked

Follow these instructions to reset your iPod to its factory settings

Jun 07, 2009 | Apple iTunes

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