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Can't access/copy video files on JVC gz-mg37aa

Have had a JVC gz-mg37aa for a couple of years now and want to copy the files on the camera to computer. Have installed software that came with camera onto xp computer following JVC's instructions. Then connected the camcorder to the compter using usb. When connected the camera displays 'USB Mass Storage' as it should but in 'my computer' it only comes up as removable disk 'e' not 'everio_hdd' as the manual says it should. When 'removable e' is opened it comes up with 'the disk in drive E is not formatted. Do you want to format it now? Yes/No?'

I haven't clicked yes and i don't know whether i should because i thought clicking yes might wipe (format) all the files on the camera thus loosing footage of honeymoon and recent baby videos.

Please help!

Posted by on

  • dtu29203 Feb 25, 2009

    Thanks, have tried it on my new vista work laptop and the same thing occurs, when 'removable e' is opened it comes up with 'the disk in drive E is not formatted. Do you want to format it now? Yes/No?'



    Not sure if JVC have any solutions, maybe?

  • dtu29203 Feb 25, 2009

    i am able to view videos on the JVC cam and also watch them when connected to a tv. also when i try to add more videos to the cam it is saying hard disk drive is full.



    thanks

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  • Master
  • 1,223 Answers

Do not format it in any case bcoz in that case u will lose ur data all videos try using it on vista see if it helps do not format it in any case tell me th eresults i will help u more

Posted on Feb 24, 2009

  • Shoaib Rais
    Shoaib Rais Feb 25, 2009

    u can see those videos on JVC cam or not tell me i will find other way to get it done ok reply to get help on this

  • Shoaib Rais
    Shoaib Rais Feb 26, 2009

    actually ur camera is using different FAT table thats why windows is unable to recognize pls consider changing the cable u are using for connection to pc and if it helps then let me know otherwise tell me How are u connecting is it a Firewire 1394 or USB cable u can try changing it , other wise if ur camera have firewire port 1394 like mini usb then we can try connecting and capturing video on laptop if ur laptop also have it now a days all hp and dell , acer also carry 1394 interface pls let me know if ur both devices have this then i can work around for the video capturing procedure

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