Question about Tomtom One XL GPS Receiver

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Tom tom Western european map

It has been downloaded onto an sd card but my tomtom xl in Australia places a cross on the sd icon in the elcome screen and wont load .....is it because im in Australia but will load once in europe?

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  • 58 Answers

This problem is due to the memory card not containing the TomTom application or map. To update the application onto the memory card

  • Connect the device to your computer.
  • Open the TomTom Home application.
  • Click on 'Update My Device'.
This should then install the application onto the SD card. Alternativly, you could perform all the steps above without the SD card in the device, this will install the application onto the internal memory. Note: you may also need to install your maps, voices, etc after you updat.

Posted on Jun 14, 2009

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1 Answer

I have bought an S.D. Card loaded with Western Europe for my recent trip to England, but when I got there, and loaded the card, it loaded up and went to the front page, and no further, I sought advice from...


So it never work even on a different unit so the problem there can be with the SD card the data inside it might be corrupted, how about if y9ou check the content of that SD card to make sure data are still there...

Hope that helps.........

Sep 18, 2008 | Tomtom GPS Devices

1 Answer

When I turn on there is only a cross over the SD card.


This problem is due to the memory card not containing the TomTom application or map. To update the application onto the memory card, Connect the device to your computer. Open the TomTom Home application. Click on 'Update My Device'. This should then install the application onto the SD card. Alternativly, you could perform all the steps above without the SD card in the device, this will install the application onto the internal memory. Note: you may also need to install your maps, voices, etc after you updat.

Jun 14, 2009 | Tomtom One XL GPS Receiver

2 Answers

When I switch on my TomTom, SD card has a red cross?


This problem is due to the memory card not containing the TomTom application or map. To update the application onto the memory card, Connect the device to your computer. Open the TomTom Home application. Click on 'Update My Device'. This should then install the application onto the SD card. Alternativly, you could perform all the steps above without the SD card in the device, this will install the application onto the internal memory. Note: you may also need to install your maps, voices, etc after you update.

Jun 13, 2009 | Tomtom One XL GPS Receiver

1 Answer

After updatetd from tom tom home does not work anymore


you are using the tomtom update application on PC?
your download is complete? New charts and firmware?
Make sure you download right firmware.
If not download right one.
Besure map download wasnot broken off because of time-out.
Format after backup your SD card. Start reinstalling firmware and then maps. Be sure not too have too small memory size SD card.

I have been in this mess. TY TomTom for your bad service

Apr 15, 2009 | Tomtom ONE XL GPS

1 Answer

The map cartridge fell out of the bottom of the Tom Tom.


Yes, it can be replaced, the map cartridge is a standard SD memory card.
These can be bought quite cheap in most camera/computer stores or in several department stores.
They can also be bought online from amazon See Here $6.65
Once you have the new card, connect the device to your computer. Open the TomTom Home application. Click on 'Update My Device'. This should then install the application onto the SD card. Alternativly, you could perform all the steps above without the SD card in the device, this will install the application onto the internal memory. Note: you may also need to install your maps, voices, etc after you update. 

Apr 05, 2009 | Tomtom One XL GPS Receiver

1 Answer

Cannot get map to work


First make sure you have a backup of your NEW ONE XL. You should be able to connect your XL to your PC using USB but not use TomTom home software. Your TomTom should appear in "my computer" as a drive . OR , put the SD card in a USB reader connected to a PC , that way you can look at and copy from or to the SD card.
You should be able to copy the map you have to the SD card directly ( if there is enough room on it ) , if theres not enough room , get a new bigger card , copy all the backup files you already have on your PC + the map you want. You might / should be then able to activate that map in the XL using the codes you say you have for the maps. if you try to do this using TomTom home it might have some restiction to stop you activating the required map but hopefully you should be able to do it manually as described above rather than use TomTom home. ... GOOD LUCK .

Please rate this reply if you find it useful .

Nov 12, 2008 | Tomtom GO 700 GPS Receiver

4 Answers

Tom tom one xl wont accept SD card with map on


If you have TomTom that have the slot for SD card, then it should accepted the SD card. The instruction for how to use the SD card is simple, but it is hidden in the TomTom Home, that's why it's difficult to find it. Below are the instruction how to use the SD card.

1. Format the SD card (FAT32) and do not stick the SD in the slot yet
2. Run Backup (connect TomTom device to computer)
3. Disconnect TomTom from computer and turn off
4. Slide the SD into the slot and connect TomTom back to computer (choose "yes")
5. In the TomTom Home menu, Choosen Backup & Restore >>> and choosen Restore

TomTom Home will add all applications to the SD card. So the internal memory still have the applications and the SD card also had the same applications. Everytime you slide the card in, TomTom will automatic detect and use it as its primary storage, if it not detect, you can go to the device menu and pick the device to connect to.
Whenver you take the SD card out, then TomTom will use its internal memory.

Hope this helpful

Apr 24, 2008 | Tomtom One Europe v2 GPS Receiver

3 Answers

TomTom One 2nd edition - Please help!


I experienced the exactly same problem/symptoms with the backup restore function today. After installing the new firmware application on my TomTom Go 510, I did a new backup of my TomTom using the Home Application,  I then attempted to "restore" that backup to two spare SD cards.  The dialog box indicated "restoring," but nothing was being restored. My work-around, which worked great, was to locate the Backup Storage folder on my hard drive, and Drag & Drop its contents onto the spare SD cards (after erasing them).
I'm running the TomTom Home application (v 1.5.106) on an Intel iMac, OSX 10.4.10.

Nov 03, 2007 | Tomtom ONE GPS Receiver

1 Answer

Tomtom 1


You cannot use a sd card from another tomtom. The sd card is coded for each individual device. About the only thing you can do is to purchase a 1 gb card (no larger because it won't be supported). Insert the blank card into your unit and connect it to your pc. Go to my computer and see which drive the tt is. format the card and then open tomtom home. This will load your operating system back onto your card. I don't know if you can download a free map or not. Check the tomtom forums for more information concerning maps.
Hope this helps

Oct 13, 2007 | Tomtom ONE GPS Receiver

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