Working perfectly and in the middle of scanning docs last week it suddenly sent a message cannot find path after scanning. It scans ok and once I have click finish to save the doc to PDF it says the path cannot be found. Is it a driver? Which seems strange that it happened whiled scanning.
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Re: Plustek wont scan
No the problem is check the path u mentioned in the scanner preferences and settings i mean the folder mentioned to store the scanned images after the scan , scanner is given a path to store these images by default check and change that path to other location on hard drive and everything will be ok if the problem persists then update ur driver from plustek website
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The thick line is either because of dust sticking to the glass or a module problem. Try different brightness settings and scan white paper. If the thickness varies and also the sides of the black strip are jaggered (step like) then it is dust on Glass. use isopropyl alcohol to clean, dont use solvents. If the teickness is same for all levels of brightness and has a sharp edge always, it could be scan module problem.
In the Twain driver for your intellscan, there should be a selection for the type of scan. It should be set to "black & White Negative" or "Color Negative". The program you use to edit the scanned file should be able to change it to a positive if the scanned result is still negative. Programs such as Photoshop, Paint shop Pro etc can use Twain to have the scanner scan directly into them. There the phot (negative) can be edited and saved.
Do you get an error message after the first scanned image? If not, check your software settings to see if you have the option of single page /multipage scanning. Some software lets the customer choose a single page scan when the SCAN button is pressed.
Check the "Feed Select Lever" to make sure it is in mutifeed position. If not, it will grab all of the docs at once.
Various things[as usual] can affect the performance of a USB device, so check these out.
1.Too many USB device hooked up drawing power from the system - So if it is not in use -unplug it.
2. The driver and or software for the device has corrupted.- Re install
3.Too many programs of a similar nature [graphics in this case] running and confusing resources.- shut down those not in immediate use.
Do check the Plustek website for the latest driver[s]
A Golden Rule for clean and simple computing is
if you are not using it - shut it down.
Come back with this one let us all know how it goes.
Don't worry about the clean roller message. It is just a reminder much like your scheduled maintenance light that appears in your car.
Start Failure can occur for a number of reasons. When you get a start failure message close your scanning software and reopen it. Sometimes your connection may degrade if left idle. If that doesn't work shut down the scanner and pc. Turn on the scanner and wait until it is fully initialized before turning on the PC. These steps have resolved that problem for me. Lacking a manual, I just try things. Good Luck