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many times this problem is caused by the type of paper being used, especially with photos, try a different paper, or change the type of paper in the print box when you try to print. the amount of toner used is determined by the paper type. if you are printing on glossy paper you might get the smearing if you didn't tell the printer to print on "glossy" Anyway, this is most likely where to problem can be solved. good luck
So try to get the black toner cartridge out of the Machine. On zhe backside of the Cardridge is a gear. Try to turn the gear, maybe the Toner inside is clump together. When you can turn it very easy in both directions it's fine.
I had the problems with white smear type fading on one side of the page , when pritning black, but colour printing seems OK. Did everything suggested in the manual and more. Changed toner. Been working on it a week. (I got 2000 pages out of that thing).
Now I have the solution. Bin the Samsung and buy a Canon.
For starters remember this is not meant to be a PHOTO Printer, I am guessing the Spearing is because Glossy paper does not hold the toner like Regular paper or at least until it is fused. I am a technitiian and i also own this printer.