Question about Logitech Harmony 880 LCD Remote Control

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My 880 only works from about 3 feet away but used to work fine from across the room. The battery is new and charged and I have updated the firmware and the settings. It works fine up close but not at distance.

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  • Anonymous May 03, 2009

    Also facing this issue... very frustrating.

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You need to return it. one of the IR led only works. I had that, had to return (RMA) the unit. you can check with some camcorders to see how bright the LED is (the camcorders often can 'see' the IR led like a white light).
i.e. either the power circuit for the IR LEDs is failing or the IR LED themselves are dead.
there is nothign you can fix on your own. CAll the support and get a replacement unit. or return the remote to a store if you just bought it.

Posted on Jun 10, 2009

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Posted on Jan 02, 2017

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One of the best ways to check if an infra-red remote controller is working properly is to look at it using a camera. (a webcam or phone camera will work) The camera will see the infra red radiation as visible light. If the LED lights up (on camera) consistently when buttons are pressed, then it may not be the remote at fault, but rather the receiver in the DVD player. Most of the time though, it IS the remote control at fault, and these are usually easy to get working again.

Couple of things to check are:

1) the battery terminals...
Batteries can leak and corrode the terminals in the battery compartments. Signs of this include rust, green coloured contacts, or a crystalline deposit. If you see any of this then clean the contacts using metal cleaner or some methylated spirit and cue-tips.

2) Broken wires connecting battery terminals to the circuit board...
The soldering in some remotes can be rather poor, and wires can sometimes come loose, especially if a remote has been dropped or bashed about a bit. Unscrew the remote and check everything is connected properly


3) Dirt under the buttons...
This can prevent a button from making contact with the circuit board properly. Unscrew the controller and separate the rubber button pads from the circuit board check for dirt both underneath the pads AND on the metal contacts on the circuit board. Clean as required with methylated spirit and cue-tips and then reassemble.


Hope that helps!

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