Question about Logitech Harmony 880 LCD Remote Control

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My 880 only works from about 3 feet away but used to work fine from across the room. The battery is new and charged and I have updated the firmware and the settings. It works fine up close but not at distance.

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  • Anonymous May 03, 2009

    Also facing this issue... very frustrating.

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You need to return it. one of the IR led only works. I had that, had to return (RMA) the unit. you can check with some camcorders to see how bright the LED is (the camcorders often can 'see' the IR led like a white light).
i.e. either the power circuit for the IR LEDs is failing or the IR LED themselves are dead.
there is nothign you can fix on your own. CAll the support and get a replacement unit. or return the remote to a store if you just bought it.

Posted on Jun 10, 2009

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