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Napp_km:napp6.exe-application error the exeption unknown software exeption(0xc000000d)occurred in the application at location 0x1002d70b

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  • ian_30665 Feb 25, 2009

    if it is ram malfunctioning how ndo i change it like you suggested thanks for your help

  • Anonymous Mar 05, 2009

    didnot work my computer is the vista eddistion thanks any pall

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  • 1,223 Answers

When this occurs is it frequent with blue screen in XP then it is a RAM malfunctioning try changing it and let me know if it helps pls do rate me

Posted on Feb 24, 2009

  • Shoaib Rais
    Shoaib Rais Feb 25, 2009

    just switch off the laptop supply take out the battery and power adapter see on the back of notebook the down side of it u will see L shaped almost 75 percent of ur total notebook a plastic cover it might have like 7 screws on different locationtake all out then take a small needle like or small screw driver not four sided and slightly insert it from a corner and try to pull out with it u will get click sounds on different locations like 5 or six it is equipped with plastic locking mech just take out each one gently and then the whole L like cover will come out keep it aside and then look for RAM chips they are like 3 inch in size fitted one next to other i dont know how much RAM u have if u have 2 chips try each one of them individually first b4 changing see if that error occurs or not , one might be faulty u have to trouble shoot first b4 changing them with new one ok

    let me know if it helps and pls rate me if i fixed what u looking for

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