Question about Hotpoint HTS17BCM Top Freezer Refrigerator

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Freezer problems i have a hotpoint refrigerator and the tube thing connected to the water line for the ice maker is freezing causing the back piece to pop out and soaking the back of the frige. I want to turn the temp for the freezer up a little but i can only find the one for the frige part. it is a top freezer

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This particular refrig has only one temperature control which as you know is loated in the refrig section. but temperature isnt your problem. when the icemaker fill tube freezes up like yours has it is generally a sign of a bad icemaker fill valve. the valve seals will go bad and allow water seepage into the line, this seepage will freeze creating a snowball effect freezing the tube. you can use a hair dryer to remove the ice from the tube, and either replace the fill vlave yourself or have it replaced
btw the fill valve is the part that the other end of the fill tube is connected to on the back/bottom of the refrig in the compressor compartment. Good luck and message me back if you have any questions. Thanks Peyton

Posted on Feb 24, 2009

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Where do I direct the hot air from an hair dryer to thaw out the water line in my hotpoint side by side refrigerator ?


Hotpoint ref.
made by GE
There is 2 different place they freeze up inside door water line for cold water dispenser & water feed to ice maker.
for cold water disp. Water line depends on model # will start at bottom of door loop over the disp. control and back down from top of control to cup area to defrost this line best way is to shut down ref and leave door on freezer open can take up to 12 hours.
taking door apart is a major project.
If its your ice maker fill tube easy fix turn water supply off.
on back of ref. there is a water line going up to the top of freezer
this tube will pull out from back the whole fill tube will come out
take to sink thaw with warm water replace tube You may need some caulk to seal area tube meet ref.

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LSC27926ST REFRIG/freezer. Ice maker is leaking water that freezes on items in freezer, ice is messed up and had to unclog ice maker. Still a logjam of ice around ice maker. has been churning out ice...


The water inlet valve on the back of the unit where the water supply comes in can have a slow leak and will cause ice to buildup and block the fill tube. Disconnect the ice maker line from the valve and watch to see if it has a slow drip. It doesn't take much to eventually block the fill tube.

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I have a hotpoint refrigerator freezer that works fine except i am having issues with the ice maker. The tube carrying the water to the ice maker goes through a support cup. Water has started freezing in...


Make sure tube is pushed all the way into back wall tight.Then make sure tube angles downward so water completely drains. This is a goofy GE problem.

Aug 16, 2011 | GE Refrigerators

1 Answer

GE Profile Icemaker freezing up; water freezes down inside wall of freezer; icemaker making ice, very slowly, but will not dispense. Water is still dispensing


This sounds like your water valve is not completely closing allowing water to drip and freeze. First check to make sure that the water tube going into the cup of the ice maker is lined up correctly and not causing this problem - if it is lined up correctly then replace the water valve on the back of the refrigerator that your main line is connected to.

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Funny noises - sounds like it has to do with the ice maker The noises come and go; but, no ice is being made.


There is a tube , from the rear of the freezer , to the ice maker , which freezes closed , not letting water get to the ice maker . When it freezes , it is due to a " seeping " water valve , which means , this valve is not closing completely , letting a drop go thru and freezing in the tube . Replace the water valve ( the piece the wall water line connects to , on the back of the refrig ) . Also , remove the tube ( may have to remove the ice maker , 3 screws ) and defrost the tube .

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Ice maker doesn't work


Pour about 2/3 cup of water into the ice maker . If it freezes and dumps the cubes , but doesn't fill with water , replace the water inlet valve ( the piece that the wall water line connects to on the fridge ) . Also check to be sure that the fill tube from the back of the freezer to the ice maker , isn't blocked with ice , as this is caused by a seeping bad water valve . If the ice maker doesn't dump the cubes , after freezing , then replace the ice maker . Also check to make sure the coils under the front of the refrig , are clean of dust , lint , pet hair , etc.

Sep 16, 2009 | Refrigerators

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The fridge ice maker isn't getting water


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Does it make Ice OK?
If so the ice-water valve may be at fault if neither work.
Eliminate water filter or frozen line to reservoir.
Make sure you have water to water valve
Shut off water, remove line, open water line. Catch water in container and examine. Clean on particles let it flush out some more open and close til clean. Verify pressure and flow.
Still no water?
Check voltage with a volt meter at the fill valve behind the refrigerator.
Attach volt meter to the coil wire plug just insert probes into them. Then push the button on the door like your getting water. No volts? If has Ice maker pull off the other set of wires on water valve and recheck with door switch. Still no power? Problem in the ice - water door relay or control board.
If these check OK water valve is not opening when power applied replace water valve. Power shows good replace water valve.

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} You need an Ice maker book to tell you what it could be and what to look for.. Too many items to mention here.
I recommend if your problem is actually the ice maker itself get a new or rebuilt one. Too many things to detail to make sure it all works out in the end. However you might replace it and still have a problem. So here is a list of items to check external of the ice maker to eliminate what might be something else.

First lets see if we can eliminate some things:
Itemized as Temperature, Water, Water delivery… It is assumed the refrigerator has been running and not making ice and has remained on (NOT UNPLUGGED AND OFF) freezing as normal before starting any of these tests and observations. Other wise you will have to start over with the problem at hand before proceeding.

External of the ice maker:
1st Does the Freezer temp get down to 12'F? . The temp of the freezer has to be this cold or colder for the ice maker to work. Just because meat stays frozen (28’F and colder) doesn't mean it will freeze ice (12’F and colder) and dump it out. You have to know and record your findings to be objective and not subjective.

If not your problem may not be the ice maker at all. Eliminate it as a source of heat in the freezer. It’s plugged into the wall of the freezer and has a heater that warms the ice up to turn it loose for “harvest”. Unplug or remove it. Recheck the temp after ½ to 1 hour with the doors closed during this time. If its still not to temp your ice maker may be ok.
A lot of things can cause the temp of the freezer to stay high. But if this is the situation you need to look for a different problem before condemning and buying an Ice maker replacement

2nd Does it get water into the ice maker? If the water isn't getting to it you need to check the water delivery system, water supply, and water valve in the back.
The water delivery is easiest to check by shutting off the water removing the supply line and catching the water in a container with the valve open 1 to 2 rounds to flush out any particles and verify good flow and pressure, and makes sure when you turn it on you have clean water..
After you have eliminated this;
Next if your not getting water to the delivery tube and into the ice maker
1 of 2 things is stopping the water. Either its: 1 mechanical or 2 electrical in nature.
Mechanical
The easiest to look at is the obvious first. The water is not falling off the delivery tube? Look inside the freezer. Make sure the opening of the water delivery tube in back or side of the freezer is open and does not have ice or frost on it. Ice, here, can freeze and close off the delivery system. A common problem is lime or scale buildup, causing this ice to form. If the tube has this problem, defrost it with a hair dryer. Clean the tube with lime away or CLR. Re try it.

Mar 12, 2009 | Frigidaire FRS26R4A Side by Side...

1 Answer

Ice maker freezing up


The problem is in the water valve.
The water supply line going to the Ref is connected to a water valve. This valve is not shutting off completely which causes water to drip into the ice maker. This dripping will freeze and eventually completely block the fill tube in the freezer.

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1 Answer

Ice maker freezing up


If it is only the fill tube that is freezing up, or getting full of ice, than your water valve is leaking (letting drops of water thru to your ice maker and filling the icemaker fill tube up and freezing). If this is the case, replace the dual water valve (part # 1071263) located in the back of the refrigerator, just follow the water line from your wall into the refrigerator. Make sure you turn off the water to the refrigerator and also unplug it. The dual water valve is the one that has two water lines, one going to the icemaker and one going to the water dispenser. On this model, I think you only have one water valve. On some you have two, the primary water valve and a secondary water valve (the dual valve). If this is your case, I would highly recommend you replace both. As far as the Refrigerator side freezing things up, I think that is a whole different issue. Please post back.

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