Question about Dell OptiPlex 260 PC Desktop

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Cannot burn cd from Musicmatch from Dell Optiplex GX260. Error.

I have Musicmatch on my Dell Optiplex GX260. I have music downloaded on it that i can play and add more. But when i try to burn the music to cd. I receive this error message:
Musicmatch Jukebox
A cd/ dvd recorder compatible with Musicmatch Jukebox has not been detected.
Please ensure that a compatible device is attached and try again.
Please give me info of how to connect this. And i missing a connection somewhere. Please someone assist me. Thank you. 2/23/09 10:06PM CST. Tanyaj

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Hello,

My name is ArmyMason, I am here to help you. So you have an issue burning music to CD's. What is the format of the music? MP3, WMA, or WAV? Is the music protected by copyright in which doesn't allow you to burn it to CD? Right click on the song and click properties you will be able to see if its copyright protected there. Also some burning software only works with newer CD drives. I had an issue once burning a DVD with this software I bought because the DVD player wasnt supported. Once I upgraded the DVD Burner I was able to burn DVD's. Those are the only things that could be stopping you from burning music.

Hope that helps,
ArmyMason

Posted on Feb 24, 2009

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