Question about HP Photosmart C6100 All-In-One Printer
Hi and welcome to FixYa,
If you have verified that there is no obstruction, nothing preventing the carriage from moving, then most likely fault is dirt, ink smudge or bits of paper on the encoder strip. The encoder strip would be the narrow long plastic strip with barcode like markings. These has to be clear in between markings as they serve as guide for the carriage to tell the printer where the print head is. Cleaning could be done with a soft cotton cloth that leaves no lint.
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Posted on Feb 24, 2009
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Posted on Jan 02, 2017
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