Question about Microsoft Xbox 360 Elite Console

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Xbox 360 deleting profiles and has no storage device

The 360 deleted all files and is saying that the xbox has no storage device to recover or create a new account/profile. it was working fine earlier today. Please help!!! :)

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  • 149 Answers

This sound like your hard drive took a ****. But before we count out the Hard drive your BIOS battery may have just died. If your warrenty is still vallid then maybe XBOX can help but if it is out then try replaceing the BIOS battery first. This would be the cheapest way. If you are uncertain what the bios battery looks like it is a flat battery that is about the size of a quarter. After you have replaced the battery and there is still no change then the next thing I would recomend is replaceing you hard drive.

Posted on Feb 26, 2009

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Posted on Jan 02, 2017

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3 Answers

40A3-0000-0080-0300-8007-0070


Try to clear your system of the most recent patch:
"Solution 6: Delete and then re-download system updates
To delete and then re-download the system updates, follow these steps.
Note These steps delete system updates that are installed on your Xbox console.
  1. Press the Guide button and then select Xbox Home.
  2. Select settings and then System.
  3. Select Storage.
  4. Highlight your storage device (but do not press A to select it).
  5. Press the following buttons in the following order:
    1. Left bumper
    2. Right bumper
    3. X button
    4. Left bumper
    5. Right bumper
    6. X button
  6. On the Delete System Update screen, select Yes.
  7. After your Xbox console restarts, select OK to download and install the system update.
  8. After the system update is installed, re-download your Xbox Live profile and try to sign in to Xbox Live."

You may also be out of hard drive space if you're using a 4gb internal model Xbox 360. If you haven't already, find yourself a compatible USB thumb drive to insert, format and use as added memory.

Sep 07, 2014 | Microsoft Xbox 360 Console

1 Answer

Hi, I found what I'm assuming to be a used copy of NHL 08 at Goodwill, it was in the original box, but has no manual...and when I put the disk in, it asks for a code....I don't know if there is any...


NHL 08 for the 360 doesn't ask for a code when you put in the game. I'm presuming it's asking for the code to your gamertag. Enter this code or choose a different gamertag. If you don't know the code, you can select another gamertag (or create a new one) or delete the profile but if you want to keep your save files just choose delete profile (rather than delete profile and everything else).

You can recover this profile later if you have the ID and password (there's a recover gamertag option in the dashboard [press the big X button]).

If you want to delete the profile, go to my xbox then system settings
select memory then all devices
select gamer profiles and select the one you want and then select delete then delete profile only

Jun 18, 2011 | EA - Electronic Arts NHL 08 for Xbox 360

1 Answer

I used my gamertag at my mates and now it wonte let me recover it what do i do ?


if you can get a usb (at least 1 gb) and plug it into your friends xbox, you can put your gamertag profile onto the usb and then transfer it manually. this is the safest way. your usb must be configured to Windows FAT32 file system format (devices formatted for use with other file systems might not work). On your console go to my xbox then system settings, then memory. on the storage devices screen select usb storage device. select configure now (note this will erase everything on your usb) then The Xbox console tests your USB storage device to make sure it will work correctly with the console. If your device passes this test, you can use it as a USB memory unit. to get your gamer profile on there go to system settings, memory then the hard drive, select gamer profiles and move your gamer profile to the usb. you shouldnt recover your gamer tag unless you absolutely have to as any achievements or changes you have made since the account last connected to Xbox LIVE will be lost during the recovery process. once again do not recover your gamertag to a friend's console as a convenience, as you could also lose your saved games!

hope this helps

Nov 28, 2010 | Microsoft Xbox 360 Console

1 Answer

I keep getting the 80150010 error. We have tried all the recommendations. We have been at this since 5 ct. Please help. First time to sign up for xbox live.


error message 80150010 when trying to sign into Live, follow the following instructions:

1. From the dashboard logout of Xbox Live if logged-in
2. Remove any profiles on the Xbox 360 with the same name as the gamertag being recovered (This can be done on the “System” blade within the “Memory” option)
3. Using the “Xbox Live” blade, select “Recover Gamertag from Xbox Live”
4. When prompted, enter the gamertag being recovered and click “Next”
5. On the “Passport Network Account” page, press the “Y” button to “Recover with Original Xbox Info”
6. Proceed to recover the account by providing the information requested by the prompts


  1. To delete a profile
    1. On your console, go to My Xbox, and then select System Settings.
    2. Select Memory.
    3. Select the storage device where the profile is located.
    4. Select Gamer Profiles.
    5. Select the gamertag that you want to delete.
    6. Select Delete.
    7. Select Delete Profile Only.
  2. On your controller, press the Guide button.
  3. Select Recover Gamertag and follow the on-screen instructions.

Jul 22, 2010 | Microsoft Wireless Network Adapter Xbox...

2 Answers

My xbox said that it cant connect and to try again


this also happens when you recover you gamer tag too many times, its a safety thing, go to live.com sign in an you will have a message follow the steps to re activate your account, sill i know but it worked for me...

Jun 12, 2010 | Microsoft Xbox 360 Console

1 Answer

Cannot watch movies in divx format when am offline...


The problem you are facing is due to a corrupt profile, do not delete your current profile, just create a new gamer tag profile on the same xbox 360 and download the media update from Xbox Live, you would be able to play DivX movies again offline.

Before you create the new gamer tag, delete the old instance of media update downloaded earlier to play DivX movies

I faced similar problem, it got resolved after creating a new gamer tag.

Feb 26, 2010 | Microsoft Xbox 360 Console

1 Answer

Lost all acheivements both profiles and nothing will save


Hey that sucks. You could try to call 18004MYXBOX if you had LIVE and they may be able to recover your profile also go to the system blade and pick memory Press Y on the hard drive symbol and then press X,X,Left Bumper, Right Bumper, X,X. Once you do this a messsage will appear saying: Do you want to perform maintenance on your Xbox 360 storage devices? Hit yes If no sometimes things will actually say corrupted data

Mar 17, 2009 | Microsoft Xbox 360 Console

2 Answers

My xbox 360 profile is corrupt.


IF your profile is not an xbox live account, your xbox profile cannot be recovered, however, if your account is an xbox live account all you need to do is have no one signed in, press the center xbox button, go down to recover account and enter your information

Mar 01, 2009 | Microsoft Xbox 360 Console

1 Answer

None Responsive Xbox 360


yeah i dont want to sound mean or harsh but have you tried putting in a storage device like a memory card or hard drive that may help or your storage device is just loose

Feb 24, 2009 | Microsoft Xbox 360 Console

8 Answers

Corrupted profile on XBox 360


I have heared that if you just delete the profile, just the profile, everything will be just fine (note: This only works if your profile is on xbox live).
Just go to memor, then go into the saving device the corrupted profile is on. Then "click" on the botton that says profile and delete the corrupted profile. Remember; the profile will be a small save and not taking up most of your harddrive, look for something with MB size, not GB size. When you have done this, go to "recover gamertag" and do so for the profile you just deleted. After all this, your game saves and achivements should be present and working.

Apr 30, 2008 | Microsoft Xbox 360 Console

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