Question about Directv RC23 Remote Control

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I just got a new tv, and have hooked it up to my Directv receiver per their phone helpdesk person's instructions. I can't get the channels to auto-program on the tv - it keeps telling me there's no signal. The Directv help guy hung up before it finished trying to auto-set the channels, but said if it didn't work, to just call back. Since he couldn't tell me properly to begin with, I don't want to call them again. Can you help? Thanks!

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  • jjbdrive Mar 24, 2009

    I have the same problem. RCA L32HD31 TV.
    When I spoke with Directv technical support, he indicated my Directv remote was to old to program to my new TV and I needed to buy a new one. However, being the senior that I am I will continue to use both the TV remote to turn-on/off, adjust volume, mute and other TV features. I can still use old remote to display favorites and the guide. I can't aford a new remote. It sounds like the new Directv remotes are a must is you want to use just one remote. Is there a secret way around this issue?
    Thank you.


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How are you connecting the receiver to the television? RCA cables? HDMI? Coax cables?

Auto tune only works if you are connecting via coax and plan to use channel 3/4 to view. If you are using either HDMI/Coax/Component/etc, then you would need to use the input button on your television remote (Not the DirecTV remote, the one that came with your television) to toggle through the various inputs until you find the signal from the DirecTV receiver.

Posted on Mar 24, 2009

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