Question about Dell Inspiron 6400 Notebook

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I have virus 360 on and it has disabled restore and rebOOT.I have tried evrything to get it off and not having much luck.`HELP`

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Okay, be vary, vary careful. This can really F up your computer. If I were you, I would back up all of the data from the computer before removing this antivirus. You can also buy programs that can scan and remove it for you. Like: SpyHunter.
Doing it yourself,

  1. Stop Antivirus processes
  2. Find and then delete files of Antivirus 360
  3. Remove Antivirus 360 registeries.
Put AVG Free 8.0 on your computer. It is free and works great. While AVG is in your computer, it can pick up and remove whatever harm is done by Antivirus 360.
There is other ways to take it out but, this should only be done by experts.
Let me know what happens.

Posted on Feb 26, 2009

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Posted on Jan 02, 2017

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I was trying to speed up my laptop by going to control panel and tried to increase performance by disabling all the start ups.but wound up disabling all my settings. Now I can't even use recovery

Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer
Reboot the computer As the computer is booting repeatadly press the F8 key as the computer is booting If done properly the user should get to a screen similar to the below screen. Select the option for Safe mode command prompt only Windows Advanced Options Menu
Please select an option: Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode Start Windows Normally
Return to OS Choices Menu Use the up and down arrow keys to move the highlight to your choice select the safe mode option then run your antivirus if still cant get rid of the virus restart again Use the up and down arrow keys to move the highlight to your choice. select safe mode with networking download anti malware and microsoft security essentials anti virus and malware

once you have your computer running or you could do this in safe mode Press windows button and in the search type msconfig go to startup tab and uncheck those you dont want to start. Scroll to the bottom toolbar bottom of screen right click you can select task manager applications also processes you will see whats running on your computer and ticking over you might still have a virus If you see something running that you does not need to be running select end now then you might you might uninstall that particular program and some unnecessary programs you should also check leads from motherboard to hard drive for secure dust free connections Click start control panel administrative tools computer management disk management right Click on your drive select properties click tools you should see click check now click start tick in both boxes this will schedule to on restart do not have any input while chkdsk utility is in progress any might damage your computer also you might download and use this registry cleaner it is totally free to use then defragment your hard drive adding more ram is the best way of speeding up a computer If you're not sure if a module is right for your system use the Crucial Memory Advisor tool for a list of guaranteed compatible modules You should always ask for a guarantee on compatability before purchasing any ram and buy working pairs if possible. you might have to many programs running at the same time putting to much strain on the CPU Try uninstalling a few unnecessary programs. this should speed up your computer or you might use the system restore to restore your system to an earlier time click start all programs accessories system tools you should see your system restore option if it is a hardware issue the system restore might not work Manual restore points that you specify with the System Configuration utility Installation restore points that occur before you install a program or a service you can use the system checkpoints or the installation restore points to restore your computer's settings to a date when it operated correctly. This may also help determine the cause of the configuration error.

To perform a system restore, follow these steps:
1.Click Start, click Run, type msconfig, and then click OK. 2.On the General tab, click Launch System Restore. 3.Select Restore my computer to an earlier time, and then click Next. 4.Calendar dates in bold are possible restore points. Click the most recent one to view system restore information. 5.Select a system checkpoint or an installation restore point, and then click Next. 6.Close all other programs. 7.To start the system restore, click Next. 8.Your computer restarts. Repeat steps 1 through 8 until you fix your configuration issue. Hope it helps.

Jan 15, 2013 | Computers & Internet

1 Answer

Acer Happy windows7 os blue screen problem i have tried the acer recovery to clean my drive to start newly installed /fsctory installed windows7 but no luck at all there are 2 problems that i having now i...

Refer to this article on the Blue Screen of Death. It's probably not a virus just faulty hardware. Disable the automatic reboot option to write down the Error Code. Once you have the Error Code written down do a google search for the code and someone on the web will have the answer. I can't really help you because I don't know the Error Code. Just read the article and the wonderful people at will steer you in the right direction:

May 06, 2011 | Computers & Internet

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How do restore Windows XP microsoft word or remove virus on the notebook?

Don't know exactly what you mean about Word, but as far as the virus goes...
Try running Malwarebytes free version from Once you download it onto the desktop (it will be MBAM.exe)
rename it from MBAM.exe to winlogon.exe (a
virus may be the prolem and no virus will look
twice at winlogon as it is a system process), then
install update and run full scan. Also before you scan do a system restore to a point when you had MSWord (if possible). After that turn system restore off (refer to help section if necessary). The reason for this is that many bad viruses have a reboot hacktool that resides in the restore volume. You think you've gotten rid of the virus and as soon as you reboot, the hacktool re-installs the virus. The only way to kill it is to turn of restore. Once you pc is clean turn system restore back on and create a new restore point. If you don't have Anti-virus and firewall (If you're using norton that came with computer and windows firewall they are useless), you can download AVAST Free here: and Zone Alarm Firewall here:
They are both free and pretty good too.

Follow instructions for getting rid of
If you have any problems you can mail me at and I can walk you through the process.
Hope this helps
If this helps you resolve your problem, please
consider giving me a good rating and a quick
thanks or good job.It will help me as well.
Thank you.

Oct 26, 2010 | ASUS Eee 4G Notebook

1 Answer

Laptop is infected

you bought the program allready? if no then dont do it because is a false positive so first search on the net or directly download it form this site instal it scan and after is finish search the program (security tool) and remove it and reboot that's it.
About your question,your credit card should not be accessible for others but that depends on the site you pay how secure is it. 
If you have other question feel free to ask about this.

Dec 28, 2009 | HP Compaq Presario v3000z Notebook

2 Answers

Laptop infected with worm? Help

No virus checker catches them all, and frankly, Norton 360 is pretty weak. Try running AVG, which is downloadable and free.

Dec 28, 2009 | HP Compaq Presario v3000z Notebook

2 Answers

I need assistance running the restore program I have a virus on my computer that is keeping my internet provider from cleaning computer

You didn't list your operating system but if its XP here is how to access "system restore".

Start / All Programs / Accessories / System Tools and then system restore.
Follow the prompts, choose a point to restore, and then the machine will reboot. Please make sure that during the restart not to power off.
Sometimes going back to a prior build will work and sometimes it won't.
If, after the reboot the restore failed you could try turning "system restore" off and then reboot and after the restart turn "system restore" back on. To do this right click on "My Computer", click on properties. In the new window click on the "System restore" tab.

Hope this helps.

Oct 21, 2009 | Computers & Internet

4 Answers

Infected with a version of Trojan.Win32.Agent.azsy

Hello there
i would run a scan and remove any virus found also if i were you i would download avg virus remover it is free and it can remove more viruses and spyware that a standard antivirus

Sep 16, 2009 | Toshiba Satellite Pro L300 Notebook

1 Answer

How do i restore factory setting ,i have da back up cds

Go to Start>Run type in msconfig and hit enter. In the startup disable all. Restart. On another machine download Combofix to a thumb drive/USB key and transfer it to infected machine. Run Combofix following instructions to the letter. Reboot. Download Malwarebytes to a thumbdrive/USB key from another pc and run on the infected one. Check Tools, Internet Options, Connections, Lan settings and make sure proxy settings are not checked. That should make it okay to run your virus programs.

Apr 30, 2009 | Fujitsu Siemens AMILO Pro V1000 Notebook

1 Answer


Firstly, the most important thing you can do is keep up-to-date virus protection-either a paid program like "Mcafee" or a free version, (which I'm not sold on but better than nothing)like AVG.....available here:

Ad/spyware blockers are important tohave as well.

How long ago did the problems start? a day or 2?
You could first try system restore.
"start", "all Programs", Accessories", "System tools", System Restore", "Restore My Computer to an Earlier time", and select a date before your troubles occurred...note that this WILL remove any PROGRAMS or UPDATES you have downloaded in the meantime, but NOT any files that you have created or docs you have edited, pictures added, etc.
Hopefully "system restore" is on and hasn;t been disabled by whatever is causing your problem (which is often the case).
If this works...great...go update your antivirus, etc.
If Not, try booting in safe mode...."Restart", and hold "F8" as soon as the screen goes black for the reboot, select "safe mode" and try running a virus scan from this mode.
You colud also try downloading (in regular mode) something like "spybot searcvh and destroy" to try and find your Problem> You can get it here:

Hope this helps...good luck ;)

Jan 24, 2009 | Gateway 450SX4 Notebook

2 Answers


Does yr system has a any virus protection on it if not or if u do, u can download yr Microsoft mcafee enterprise edition that works very fine so maybe u should try that...and run a full scan and tht should do the trick...

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