Question about Dell Inspiron 6400 Notebook

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I have virus 360 on and it has disabled restore and rebOOT.I have tried evrything to get it off and not having much luck.`HELP`

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Okay, be vary, vary careful. This can really F up your computer. If I were you, I would back up all of the data from the computer before removing this antivirus. You can also buy programs that can scan and remove it for you. Like: SpyHunter.
Doing it yourself,

  1. Stop Antivirus processes
  2. Find and then delete files of Antivirus 360
  3. Remove Antivirus 360 registeries.
Put AVG Free 8.0 on your computer. It is free and works great. While AVG is in your computer, it can pick up and remove whatever harm is done by Antivirus 360.
There is other ways to take it out but, this should only be done by experts.
Let me know what happens.

Posted on Feb 26, 2009

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Posted on Jan 02, 2017

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Go to Device Manager, if drive is listed, disable it, then reboot computer. If drive is not listed, use restore points to go back to a date when the drive was working. If you don't have restore points, run a full virus scan, then reboot computer. If still dead, check wiring and connectors on drive, reboot. If still dead, try another drive.

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Do a System Restore. Go to Start >> All Programs >> Accessories >> System Tools, and click on System Restore. Restore to a time before you installed that program.
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Try running a virus scan with Eset Free Online Scanner here:

http://www.eset.com/online-scanner

First read the FAQ and then continue.
Go t the sight, accept the installer download, and follow instructions very carefully.
once you have the scanner ready to scan, turn off system restore. Many viruses come with a "Reboot Hacktool" that resides in the restore volume. You cannot scan there by default as Windows will not allow it so the only way to kill the tool is to turn off system restore. Otherwise as soon as you reboot you will be automatically re-infected. Then when your finished turn system restore back on and create a new restore point.
Be sure to disable your current antivirus before running the tool.
In a nutshell, follow the instructions at Eset to the letter.
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HELP!!! i have a virus and its file name is a2ne6iefh.exe , it has taken over my computer , the only way i can access anything is with task manager on the user account that is on my computer so i dont have...


I don't know if you have done this already but you could try restoring your computer to an earlier period, before you started experiencing this virus. What version of windows are you using and do you currently use an anti virus product on your system? I personally would recommend Norton 360 which is the product I use. That aside, if you can't do anything whilst on the main desktop screen then you could try rebooting and pressing F8 in order to access the Advanced Options menu. From here you can choose to boot up into what's called Safe Mode. This will boot your computer with a minimum configuration including basic device drivers as well as basic video graphics. If you access Safe Mode hopefully the virus is not present in this mode and this will enable you to do certain things like restoring your computer to an earlier date from here. You can also try and install antivirus software if you have the original disk in this mode, that's if you're not using an antivirus product at the moment. If you were unable to do anything then the worst case scenario would be to restore your system completely and reinstall windows using your original windows disk if you have it. This would give your system a clean start but obviously you would have to begin over, getting the updates from the microsoft site and so forth. This would take a while but not overly long, I would say two to three hours. If you don't have the original disks then you could perhaps try contact your computer's manufacturer and asking them to send you all the original disks that go with your particular brand of computer. The ease of this all depends on how old your computer is. I don't know if this is much help to you but I'm willing to carry out further research on your behalf if you provide following details:

Windows Operating system you use.
Make and model of your particular computer.
How old? number of years you had computer.

Good luck, sorry I'm not much help otherwise.

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good day, you may try reformatting your pc to get rid of the problem, will surely work, have a nice day

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you probably have the virus on your registry and that is a tough one. it depends on the type of virus you have, it may not allow you to install an anti-virus, but you can give it a try. download ad-ware or malwarebytes from the internet, the free version and enable all the settings. start with the malwarebytes its good for problems like this and see if it can get the virus out.

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Norton antivirus or antispam maybe thinking your driver is a virus so it is disabling it and prevent it from working correctly. In order to be sure, disable your norton 360. and reinstall the drivers for your canon. If it worked correctly, the problem is 100% from norton 360.

In this case you have to call canon and norton tech support to help you.

Before you call tech support, try change the security level to a lower setting and try again

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disable system restore - fix what the problem is and delete the old system restore points and then re enable the system restore and make a restore point again.

If you need more help post back and explain what the problem is or why you are trying to restore it and I will help further.

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Virus?


Firstly, the most important thing you can do is keep up-to-date virus protection-either a paid program like "Mcafee" or a free version, (which I'm not sold on but better than nothing)like AVG.....available here:
http://free.avg.com/download-avg-anti-virus-free-edition

Ad/spyware blockers are important tohave as well.

How long ago did the problems start? a day or 2?
You could first try system restore.
"start", "all Programs", Accessories", "System tools", System Restore", "Restore My Computer to an Earlier time", and select a date before your troubles occurred...note that this WILL remove any PROGRAMS or UPDATES you have downloaded in the meantime, but NOT any files that you have created or docs you have edited, pictures added, etc.
Hopefully "system restore" is on and hasn;t been disabled by whatever is causing your problem (which is often the case).
If this works...great...go update your antivirus, etc.
If Not, try booting in safe mode...."Restart", and hold "F8" as soon as the screen goes black for the reboot, select "safe mode" and try running a virus scan from this mode.
You colud also try downloading (in regular mode) something like "spybot searcvh and destroy" to try and find your Problem> You can get it here:
http://www.safer-networking.org/en/index.html

Hope this helps...good luck ;)

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